Parts Representative BU

Parts Representative BU Location: Redding, CA, US, 96003Sacramento, CA, US, 95826 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Summary and Purpose: The responsibility of the parts representative will ensure that all customers accurately receive the support and customer service needed in the parts and warehouse departments. The person responsible must be detail oriented, able to provide courteous and professional customer service and have the ability to operate in a fast-paced environment with a team compiled of vendors, co-workers and customers. u2022 This position will champion a u201cSafety Firstu201d, u201cCustomer Focusedu201d and a u201cContinuous improvementu201d culture. u2022 Enforce and adhere to all company policies, procedures, standards, and values. u2022 Maintain excellent customer and employee relations. u2022 Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices. Main Tasks/ Responsibilities: u2022 Oversee the front counter parts retail desk: order acceptance and entry, will calls and distribution. u2022 Process emergency part orders in a timely manner. u2022 Assist with inventory management (ordering, shipment, monitoring backorders) and help maintain Showroom displays on a regular basis. u2022 Identify ordered parts with long lead time and obtain through alternate suppliers within price guidelines. Be able to manage and invoice ship direct orders timely. u2022 Maintain accurate documentation of all part orders for customers and file all needed history documentation. u2022 Submits all parts warranty and return claims within the required time frame to receive maximum credit. u2022 Communicate with management on parts availability issues. u2022 Determine pricing on all orders is correct and in accord to company policy. u2022 Conduct daily tracking of outstanding orders and/or shipments. u2022 Perform other duties as assigned. Education/Professional Qualifications required for the position: u2022 High School diploma or GED preferred. u2022 2-4 years of prior work experience (Construction, Warehouse, Automotive industry) preferred. u2022 Possesses a valid California Driveru2019s license. Additional Important Requirements: u2022 Proficient in standard computer systems (Quipware, Microsoft Office Products). u2022 Knowledgeable of warehouse inventory numbering system. u2022 Knowledge in shipping methods, material handling equipment and tools. u2022 Problem solving and troubleshooting skills required. u2022 Able to complete in-house certification for Forklift Operator. u2022 Good communication and interpersonal skills. u2022 Bilingual in Spanish is a plus. At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the companyu2019s growth. For this position, the base pay is set at $41.08/ hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: u2022 Competitive medical, dental and vision insurance. u2022 Generous paid time off. u2022 Competitive matching retirement savings plans. u2022 Working environment where your safety, health and wellbeing come first. u2022 Focus on professional and personal development through Volvo Group University. u2022 Programs that make todayu2019s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the groupu2019s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. u200bWe are passionate about what we do, and we thrive on teamwork. u200bWe are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyoneu2019s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow. Job Category: Sales & Services Organization: Volvo Construction Equipment Travel Required: No Travel Required Requisition ID: 27282 View All Jobs ( Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the worldu2019s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations. Nearest Major Market: Redding

Created: 2026-01-09