Specialist 2: Financial Aid

This job was posted by : For moreinformation, please see: Financial Aid Specialist 2 provides extensive financial aid advisingto students, families, and the community. Delivers general and targetedfinancial aid sessions. Describes the different sources of aid relatedto the different programs of study that the College offers. Explains theFree Application for Federal Student Aid (FAFSA) process, completion,and submission. Takes lead role for various projects and office tasks.Provides guidance and mentorship for other entry-level positions in theoffice.The work schedule for this position is flexible and may includeworking evenings and weekends. Duties & Responsibilities- Conducts needs analysis and federal verification of student and parent application data in compliance with Title IV, federal criteria to determine eligibility of student applicants- Develops and presents effective outreach and recruitment programs concerning available student financial aid programs and services; prepares and updates related outreach and application materials- Monitors and answers student inquiries via media platforms and the colleges online services. Responds via email, phone and live chat to the communitys questions and inquiries- Assist students in the navigation of federal sites and student portals, including NSLDS, studentaid.gov, MyPima, CampusLogic Student Forms and Scholarship Universe- Provides information and assistance to faculty, staff, students, and the public about Free Application for Federal Student Aid (FAFSA) and other student financial aid application procedures, opportunities, and eligibility requirements- Collaborates with internal departments to ensure proper applicability of federal and state regulation, data integrity and staff development- Assists Financial Aid leadership with special tasks and processes for the accurate processing of aid and related financial aid administrative tasks- Coordinates and organizes multiple complex projects; analyzes problems and determines the appropriate course of action with direction from supervisor- Serves as a program resource regarding student financial aid objectives, goals, and procedures- Researches, analyzes, and summarizes data and prepares a variety of statistical reports- Serves as a resource for students in completing various financial aid forms; helps students stay in compliance with college policies and procedures; and maintains confidential student records in compliance with Family Educational Rights and Privacy Act (FERPA)- Mentors entry-level employees for the department- Performs all other duties and responsibilities as assigned or directed by the supervisor- Assist in regulation/policy interpretation and data analysis activities that drive continuous improvement

Created: 2026-01-09