Parts Specialist

Description This individual will perform a variety of customer service, promoting, displaying, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system based on company guidelines. $23 u2013 $34+ / hour Compensation & Benefits: + Eligible for profit sharing which is based on department profitability and individual performance + Comprehensive benefits package + Training and development, as well as opportunities to grow within the organization Specific Duties Include:u2022 Assist in keeping parts department clean and professional.u2022 Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines.u2022 Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.u2022 Take a proactive approach to inventory control by assisting and or reporting discrepancies. u2022 Ensure internal and external customers receive the correct parts in a timely manner.u2022 Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines.u2022 Proactively study and stay current on industry and product information.u2022 Pick up and deliver parts for customers and vendors as needed.u2022 Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.u2022 Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. u2022 Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. u2022 Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.u2022 Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.u2022 Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.u2022 Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements:u2022 Formal parts training and or industry experienceu2022 Understanding of mechanical and technical termsu2022 Knowledge of parts operating systems preferredu2022 Computer skillsu2022 Strong organizational skillsu2022 Interpersonal skillsu2022 Customer service skillsu2022 Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-01-09