Assistant F&B Manager

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting an Assistant F&B Manager to join the hotelu2019s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by Josu00e9 Andru00e9s, two pools, and a Beach Club catering to the whou2019s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Andaz Miami Beach is looking for Assistant Food and Beverage Managers who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive Food and Beverage Managers are all beneficial but not required. The Assistant Food and Beverage Managers is responsible for ensuring the smooth and efficient operation of the dining area in a restaurant, overseeing the dining room staff, maintaining a high level of customer service, and ensuring an exceptional dining experience for all guests. The role involves managing daily operations, coordinating with other departments, and implementing strategies to enhance the overall dining room experience. Duties and Functions u2022 Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines. u2022 Adhere to all company safety and sanitation policies and procedures. u2022 Ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control. u2022 Portray a positive, friendly, and professional attitude at all times, always smiling and greeting guests warmly and genuinely. u2022 Provide help and support to all fellow colleagues. u2022 Perform opening side work and set up stations for restaurant, pool, and beach bar areas. u2022 Listen to guests and anticipate their needs. u2022 Properly serve wine and alcohol (with awareness). u2022 Complete closing side work for specific table sections and outdoor service areas. u2022 Provide exceptional customer service by greeting and engaging with guests, ensuring their needs are met throughout their dining experience in the restaurant, pool, and beach bar. u2022 Resolve customer complaints or concerns promptly and in a professional manner. u2022 Maintain a welcoming and comfortable atmosphere in the dining room, pool, and beach bar areas. u2022 Recruit, train, and supervise dining room, pool, and beach bar staff, including servers, hosts/hostesses, bussers, and outdoor beverage attendants. u2022 Develop and implement training programs to enhance staff knowledge and service skills, including specific protocols for pool and beach service. u2022 Schedule and assign duties to staff, ensuring adequate coverage during peak hours for indoor and outdoor venues. u2022 Conduct regular performance evaluations and provide feedback to promote growth and development. u2022 Oversee the daily operations of the dining room, pool, and beach bar, including seating arrangements, reservations, and table turnover. u2022 Monitor and manage table and lounge chair rotations to optimize seating capacity and minimize wait times in pool and beach areas. u2022 Collaborate with the kitchen and bar staff to ensure timely and coordinated service delivery across all venues. u2022 Monitor diners and outdoor guests to anticipate their need for attention/service. u2022 Maintain inventory of dining room, pool, and beach bar supplies, such as utensils, glassware, linens, and outdoor-specific items like umbrellas and towels, and coordinate restocking as needed. u2022 Uphold high standards of food quality, presentation, and service consistency. Resolve guestsu2019 issues with their orders. u2022 Ensure compliance with health and safety regulations, including food handling, sanitation procedures, and specific outdoor safety protocols for pool and beach areas. u2022 Conduct regular inspections of the dining area, pool, and beach bar to maintain cleanliness, organization, and weather preparedness (e.g., securing furniture during inclement weather). u2022 Recruit, train, and supervise dining room staff, including servers, hosts/hostesses, and bussers. u2022 Develop and implement training programs to enhance staff knowledge and service skills. u2022 Schedule and assign duties to staff, ensuring adequate coverage during peak hours. u2022 Conduct regular performance evaluations and provide feedback to promote growth and development. u2022 Oversee the daily operations of the dining room, including seating arrangements, reservations, and table turnover. u2022 Monitor and manage table rotations to optimize seating capacity and minimize wait times. u2022 Collaborate with the kitchen and bar staff to ensure timely and coordinated service delivery. u2022 Maintain inventory of dining room supplies, such as utensils, glassware, and linens, and coordinate restocking as needed. u2022 Uphold high standards of food quality, presentation, and service consistency. Resolve guestsu2019 issues with their orders. u2022 Ensure compliance with health and safety regulations, including food handling and sanitation procedures. u2022 Monitor and enforce compliance with company policies and procedures. u2022 Implement strategies to attract and retain customers, such as special promotions, events, or loyalty programs tailored to pool and beach experiences. u2022 Collaborate with the marketing team to develop marketing materials and campaigns to promote on-premises dining and pool/beach bar services. u2022 Oversee setup and maintenance of pool and beach bar areas , ensuring proper arrangement of lounge chairs, cabanas, and bar equipment to enhance guest comfort and aesthetics. u2022 Monitor weather conditions and coordinate with staff to adjust pool and beach bar operations, such as covering or relocating service during rain or high winds. u2022 Ensure proper handling and storage of outdoor bar inventory , including tropical beverages, frozen drinks, and related equipment, to maintain quality and safety. u2022 Train staff on pool and beach-specific service protocols , such as delivering food and beverages to guests in loungers or cabanas while maintaining efficiency and professionalism. u2022 Coordinate special events at the pool and beach bar , such as themed parties or sunset cocktails, to enhance guest engagement and drive revenue. u2022 Maintain compliance with local regulations for outdoor alcohol service , including verifying age restrictions and monitoring consumption in pool and beach areas. Qualifications: u2022 Must be able to lift a minimum of 20lbs u2022 Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry. u2022 Previous F&B experience required As an Andaz Miami Beach colleague, you will enjoy the following benefits: u00b7 Free room nights, Discounted and Friends & Family Room Rates u00b7 Medical, Dental, and Vision Insurance with only a 30-day waiting period u00b7 401K with company match u00b7 Free Parking u00b7 Generous Paid Time Off u00b7 Paid Family Bonding Time and Adoption Assistance u00b7 Tuition Reimbursement u00b7 Employee Stock Purchase Plan Discounts at various retailers u2013Apple, AT&T, Verizon, Headspace and many more Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether itu2019s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you. Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyoneu2019s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job u2013 itu2019s a career for people who care. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miamiu2019s first Andaz luxury lifestyle resort - Apply now Primary Location: US-FL-Miami Organization: Andaz Miami Beach Pay Basis: Hourly Job Level: Full-time Job: Food and Beverage Req ID: MIA004037Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Created: 2026-01-09