Restaurant Supervisor

As the supervisor at The Source Plates & Pours, located in the Suncadia Lodge, you'll be responsible for providing leadership and guidance to the front-of-house team. Working closely with the Restaurant Manager and Assistant Director of Food & Beverage, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests.Hourly Pay Rate: $21.00/hourThere's no place like Suncadia.A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more. Why join our team?It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and morePerks: Enjoy free golf, discounts on resort retail and food & beverage, and more!A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first yearTravel is good for the soul: Experience destinations around the country with team member hotel discountsGrowth: Opportunities for internal career growth and expansionCelebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf TournamentBe Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old*Some benefits may vary based on job statusWork in conjunction with the Restaurant Manager to insure outstanding customer service and profitability within the Restaurant operations on a daily basisComply with all Liquor and Labor regulationsResponsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulationsResponsible for understanding POS system, updating changes and training staff in its useResponsible for the correct administration and supervision of restaurant reservationsResponsible for the proper use of supplies, materials, and equipmentAttends all meetings required of Department LeadersMaintains a commitment to customer service and guest satisfactionAssists in the development and execution of new promotions, events, etc. Responsible for the service standards of the outletsMaintains strong knowledge of hospitality trends, especially in food & beverageMonitors Revinate scores, shares with team and ensures service standards are metAssists with scheduling and payroll for all outlets Adjust daily staffing levels as appropriateProvides prompt follow-up to all guest concernsTouches tables in all outlets in an effort to strengthen guest relationsMaintains a safe and pleasant work environment Assists in managing Outlet F&B storageWorks closely with purchasing to ensure proper cost control and quality productRecommends discipline and/or termination when appropriate of team membersAttends appropriate resort, division and department meetingsResolves guest issues promptly and with great care and effectivenessOffers warm and sincere welcome/farewell for all guests of Suncadia Resort including use of guest name & good eye contact with each guestMaintains an up to date working knowledge of all resort amenities as well as any special eventsInteracts with resort staff in a professional manner, assisting other departments with necessary informationRemains alert, courteous and helpful to the guests and colleagues at all timePerforms other duties as assignedMust be 21 years of age or olderMust obtain a Class 12 Mixologist permit within 90 days of beginning employmentCurrent Food Handler’s permit, must be able to provide upon hireAbility to work a flexible schedule that may include evenings, weekends and holidaysAt least three years of fine dining food and beverage experience preferredComputer literateMust be knowledgeable in wine and wine serviceMust possess strong leadership, communication, and organizational abilities#SuncadiaResort

Created: 2026-01-12