Administrative I - NEM

Job Description As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned: Application Review u2022u2003Sending out invoices to customers u2022u2003Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. u2022u2003Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. u2022u2003Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward u2022u2003Help develop documentation such as job aides, process flow charts, etc. Engineering Review u2022u2003Work with Distribution Planning to determine how solar installations affect the clientu2019s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers u2022u2003Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed u2022u2003Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review u2022u2003Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers u2022u2003Reviews solar installation plans and check the interconnection method shown by the technical diagrams u2022u2003Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review u2022u2003Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts u2022u2003Submit request for the Field Verification u2022u2003Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed u2022u2003Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u20036 mo. -5 years of administrative, document processing or review experience u2022u2003Completed Bacheloru2019s degree in IT, Business Management, Engineering, similar u2022u2003Technical proficiency, exposure to a management system or software life salesforce, smartsheets, customer systems, etc. u2022u2003Strong attention to detail u2022u2003Good communication, both verbal and written u2022u2003Team player u2022u2003Analytic skills u2022u2003Problem solving skills u2022u2003Past PG&E experience u2022u2003SAP experience

Created: 2026-01-12