Client Services Manager & Sitter Coordinator

Job Summary Buckhead Pet Pals is Atlantau2019s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding. Key Responsibilities + Manage client communication via email, phone, and scheduling software + Create and maintain efficient daily schedules for pet sitters + Support sitters and assist with coverage when needed + Coordinate onboarding and training of new pet sitters + Maintain accurate client and sitter records + Support general office operations Required Qualifications + 3+ years administrative or office management experience + Experience scheduling staff in a service-based business + Proficient in Excel, Word, and Gmail + Comfortable learning and using scheduling software + Strong written and verbal communication skills + Lives within Buckhead, Brookhaven, or Sandy Springs area + Able to work in-office during business hours Preferred Qualifications + Pet industry or service-industry experience + Experience onboarding or training new hires + Familiarity with Atlanta neighborhoods + Social media and AI/ChatGPT experience Compensation & Benefits + $18u2013$20 per hour (based on experience) + Paid vacation + Discounted pet sitting services + Casual dress code Powered by JazzHR

Created: 2026-01-12