Database Engineer II (multiple positions available) ...

Employer: Amazon Web Services, Inc.Position: Database Engineer II (multiple positions available)u00a0AMZ23042.8Location: Seattle, WAMultiple Positions Available:u2022 Resolving customer technical issues through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques providing tailored solutions and working to dive deep into the root cause of an issue.u2022 Staffing a support operations role, accept escalated tickets from peers in support, and leverage technical skills to determine if an escalation to the service team is necessaryu2022 Responsible for staying current and continuously learning groundbreaking technologies.u2022 Drive support-related processes improvement, focused on our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.u2022 Provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.u2022 Help coach/mentor new team members.REQUIREMENTS:u00a0A Bachelor's degree or foreign equivalent in computer science or related field and 3 years of experience in job offered or systems engineering, database administration, technical consultant, or related occupation.Experience must include:1. 3 years of experience in technical support .2. 1 year of experience in software development.3. 1 year of experience in with object oriented languageThe pay range for this position inu00a0Seattle, WA is $124,700/year to $168,800/year; however, base pay offered may vary depending on job-related knowledge, skills, and experienceu00a0 A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Seattle, WA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.(40 hours / week, 8:00am-5:00pm, Salary Range $124,700/year to $168,800/year) is an Equal Opportunity -- Affirmative Action Employer -- Minority / Female / Disability / Veteran / Gender Identity / Sexual OrientationApply Online atu00a0[

Created: 2026-01-12