Creative Operations Manager

u00a0 u00a0 u00a0 JOB SUMMARY: The Creative Operations Manager directs the overall processes, systems, and workflow for a range of deliverables that support Truth Initiativeu2019s national public education campaigns, policy leadership, research, community engagement initiatives, and EX Program for quitting .u00a0This role ensures that creative projects move smoothly from intake through delivery, resources are aligned to priorities, and cross-functional stakeholders have clarity, visibility, and support. The Creative Operations Manager partners closely with creative leadership and internal and external creative contributors to enable high-quality work delivered on time and within scope. DUTIES/RESPONSIBILITIES (ESSENTIAL DUTIES): + Manage the intake and routing of requests, ensuring deliverables are clearly defined + Manages project workflow for deliverables including, but not limited to: videos, digital and print out-of-home assets, graphics, animation, reports, flyers, one-pagers, and high-level presentations + Plans, tracks, and collaborates using internal project management software + Oversees the movement of projects through the creative lifecycle: briefing, concepting, design, review, approval, and delivery. + + Works directly with writers, designers, and contract creatives to translate feedback from stakeholders + + Ensure timely approvals from all stakeholders (research, legal, leadership) + Manages working relationships with project leads from across the organization u00a0to intake projects and determine scope + Deliver regular reporting and dashboards on project volume, workflow efficiency, resource utilization, and productivity metrics. + Reviews and improves resourcing systems, processes, and tools. + Responsible for asset management and archiving projects + Continuously comes up with ideas and better ways to make creative operations run more smoothly. + Helps on-board new creative contributors. + Oversees budgets, estimates and tracks invoices to ensure jobs are within budget, coded correctly and billed appropriately.u00a0 REQUIRED QUALIFICATIONS: + The ideal candidate has a Bacheloru2019s degree and 5+ years creative operations experience at an agency, corporations, or nonprofits. + Strong knowledge of creative workflows spanning design, copywriting, video production, digital content, and brand development + Organized, with extreme attention to detail + Experience with Monday or other digital project management platforms + Self-directed and capable of working in a fast-paced environment + The ability to work independently and efficiently on concurrent projects and with internal staff and outside partners/vendors ADDITIONAL INFORMATIONu00a0u00a0u00a0 This position is based in Washington, D.C. with a hybrid work schedule of three days in the office and two telework days. COMPENSATION PACKAGE: The salary range for this role is starting at $88,000-$91,000 on a national basis.u00a0Individual pay decisions are based on a number of factors, including but not limited to qualifications for the role, relevant work experience, skillset, internal equity, location, and certifications, consistent with applicable law.u00a0Salaryu00a0is just one part of our total rewards package which additionally includes performance bonus for eligible roles, and competitive benefits.u00a0 u00a0 Interested candidates should submit their cover letter and resume here OR mail application materials to: Human Resources Attn:u00a0Creative Operations Manager 900 G Street, NW Fourth Floor Washington, DCu00a0 20001 Fax: (202) 204-5214 No telephone calls please. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. u00a0 u00a0 u00a0 Powered by JazzHR

Created: 2026-01-12