ELIGIBILITY WORKER II
The County of Los Angeles - Los Angeles, CA
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ELIGIBILITY WORKER II Print ( ufeff ELIGIBILITY WORKER II Salary $52,015.68 - $66,401.52 Annually Location Los Angeles County, CA Job Type Full time Job Number 491799 Department PUBLIC SOCIAL SERVICES Opening Date 01/09/2026 + Description + Benefits + Questions Position/Program Information WHEN TO APPLY: The application filing period will begin on Monday, January 12, 2026, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position(s) are filled. The application window mayclose unexpectedly once we have enough qualified candidates. Why work for us? With more than 10 million residents, Los Angeles County is the most populous county in the nation As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential. For more details on the outstanding benefits provided by Los Angeles County, please visit: https//hr.lacounty.gov/benefits/. EXAM NUMBER: 491799 TYPE OF RECRUITMENT: We welcome applications from anyone. REPOSTING INFORMATION: This announcement is being reposted to reopen Exam Number 491799 and to update the filing information, contact information, and supplemental questionnaire. APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING NO WITHHOLD: No withhold will be allowed. Required experience and education must be fully met at the time of filing and clearly indicated on the application. OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. About this Position: The position makes initial and continual eligibility determinations of public assistance and grants for an assigned number of public assistance applicants and participants. Please view the classification specification: Eligibility Worker II ( Essential Job Functions Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits. Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs. Advises participants of sanctions for non-compliance with the terms and conditions of initiating and continuing benefits. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKs, General Relief, CalFresh, Medi-Cal, Foster Care or other public assistance programs. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided to resolve discrepancies. Analyzes available information and make appropriate disposition recommendations. Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents. Organizes, monitors and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations. Makes home calls or field visits to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff. Refers applicants or program participants to appropriate County departments, community-based organizations, and other agencies for services and resources to address their immediate and long-term needs. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; reviews computer generated data reports to verify and ensure data entered are accurate. Searches various income and eligibility related computer databases to ascertain whether the applicants or participants of the programs are receiving income from other sources of public assistance aids or programs, and to verify eligibility status. Participates in a job referral and placement project for potentially employable applicants and participants of public assistance, as needed. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, make referrals to the Welfare Fraud Prevention and Investigations unit, as needed. Follows existing criteria in identifying suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigations unit. Requirements MINIMUM REQUIREMENTS: Option 1: One year of experience as an Eligibility Worker I in the service of the County of Los Angeles. Option 2: A Bachelor's degree from an accredited college. Note: Credit for experience is given based on a 40-hour workweek. Part time experience is credited on a part time ratio, such as 20 hours per week for two months equals one month of experience. SPECIAL REQUIREMENT INFORMATION: To be considered under Option I, applicants must hold or have held the Eligibility Worker I item in the service of Los Angeles County. In order to qualify under option 2, you MUST include a legible copy of the official diploma, official transcripts, official letter, evaluation report of a transcript, or a certificate of completion with your application at the time of filing or within ten (10) calendar days from application submission. Please email it to with exam number, 491799, exam title, Eligibility Worker II, and applicant ID number in the subject line. Official transcript and official letter are defined as transcript or letter that bears the college seal and states
Created: 2026-01-12