Loan Servicing Specialist I, II, or III, Circle

General Information- Job Title:u00a0Loan Servicing Specialist I, II, or III- Location:u00a01130 North Circle Drive, Colorado Springs, CO 80909- Work Schedule:u00a0Monday - Friday, 8:00am - 5:00pm- Employee Type:u00a0Non-Exemptu00a0Full-Time- Hiring Pay Range:u00a0$19.25u00a0- $28.50u00a0per hour- Loan Servicing Specialist I - $19.25 - $22.65 per hour- Loan Servicing Specialist II - $20.50 - $25.25 per hour- Loan Servicing Specialist III - $22.00 - $28.50 per hour- This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program- The hiring pay range for this position is commensurate with the level of relevant experience and education.ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence.u00a0The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism.u00a0It is a passion ANB has for banking that makes a difference.?ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities.u00a0ANB is committed to rewarding our team members who strengthen our company and culture.u00a0ANB offers competitive compensation and a comprehensive benefits package for this position.Health & Wellness Benefits (Subject to Eligibility Requirements)u00a0- Minimumu00a04u00a0Weeks of Paid Time Off (PTO)- 11 Paid Holidays- Medical, Dental, and Vision Insuranceu00a0- Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accountsu00a0- Company provided Life, AD&D, and Disability Insurance with supplementation optionsu00a0- 401(k) plan with discretionary company match and profit sharingu00a0- Discretionary annual bonus and employee referral incentives- Employee Assistance Program (EAP)u00a0- Education Assistance Programu00a0- Spanish Communication Assistant Program Incentive- Employee banking productsu00a0Summaryu00a0- Responsible for preparing, processing, verifying, booking and servicing all loans and certain loan documentation for all loan types from all regions of the bank.Essential Duties and Responsibilitiesu00a0u00a0- Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, Gramm-Leach-Bliley Act (GLBA), as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.- Maintains thorough understanding and continuing knowledge regarding, regulatory loan compliance, state laws, bank's credit policy, internal procedures, consumer disclosures, including but not limited to, TRID, RESPA, HMDA and any other overlapping areas of compliance related to loan documentation.- Assist with and act as a reference point to lending staff in their various loan process and system duties.- Delivers quality of service as defined by department standards.- Inputs loan information into various operating systems (including Laser Pro and the core system).- Maintains various checklists for documentation compliance.- Assists internal customers with various problems, changes and/or inquiries regarding loans in process and/or existing loans and following through to make sure customers needs have been satisfied.- Processing and documentation of credit disputes (via E-Oscar or in-person at the branch).- Assist in collection and reporting of HMDA data.- Process Non-Originated loan requests and comply with Regulation B and HMDA as required.- Researching and resolving loan issues that arise from loan documentation or the core system.- Loan suspense, deferred fees and shadow suspense account reconciliation.- Escrow account maintenance and disbursements.- Non-post research and resolution.- Process loan rating changes, non-accruals and charge-offs as needed - Maintain loan rate indexes.- Flood insurance approval and tracking to ensure compliance with regulation and bank procedure.- Insurance exception tracking including working with insurance vendors to ensure compliance with the bank's procedures.- Other duties may be assigned.Education and/or ExperienceLoan Servicing Specialist I- One year of prior banking experience; or equivalent combination of education and experience.- Basic understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable).u00a0Able to meet accuracy, deadline and other goals as set by management.Loan Servicing Specialist II- At least two years of prior banking experience; or equivalent combination of education and experience.- Proficient understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.u00a0- Proficient at assigned job duty within the service team department as well as multiple other job duties within the department.u00a0Consistently meet accuracy, deadline and other goals as set by management.- Preferred experience with Fiserv.Loan Servicing Specialist III- At least four years of prior servicing related experience; or equivalent combination of education and experience.u00a0- Advanced understanding of applicable bank regulations (HMDA, RESPA, TRID, Reg B as applicable) and bank lending policy and procedures.u00a0This person is able to lead trainings for the department on any topic and act as a resource for other team members.u00a0- Proficient at most or all of the job functions within the servicing team.u00a0This person is able to train team members on all servicing team functions and helps the team meet their goals.u00a0Exceeds accuracy, deadline and other goals as set by management.u00a0- Proficient with Fiserv.Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / VeteranANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.u00a0ANB Bank complies with the Equal Pay for Equal Work Act.u00a0ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank.u00a0u00a0If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.u00a0Anticipated Date of Application Window Closure:u00a002/09/2026u00a0(or until filled)

Created: 2026-01-12