Program Training Officer - Senior (Government)

Job Description: This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government . We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customersu2019 mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Program Training Officer to support the Program Management Team in development and maintenance of training and training reporting across the customer program . Job Duties/Responsibilities: + Responsible for designing, delivering, supporting, and/or instructing comprehensive training programs aligned with industry best practices. + Cover all technical, managerial, compliance, corporate, and development training needs for every team member involved in the program, whether internal or external requirements. + Assess individual training needs, design and deliver courses as needed, evaluate their effectiveness through knowledge checks, and keep records of course completion. + Develop yearly training plans, support the creation of new training initiatives, prepare educational materials, and organize sessions on emerging technologies and IT capabilities. + Manage and update training schedules across different areas of the program, support team members with their specific training requirements as directed by leadership and closely monitor progress to completion. Spot gaps and delays in mandatory training and recommend solutions. + Translate complex technical documents into clear, accessible content for non-technical audiences; collaborating with leadership and team leaders, help diagnose training issues, research solutions, and providing corrective actions. + Present technical information in a way that encourages logical and critical thinking, fostering creative approaches to problem solving among users. + Help build a culture where ongoing learning and professional growth are central to the team's values. + Deliver training both in-person and online for customers and program staff alike. + Keep all training documents, courses, and materials current; regularly review and remove outdated content from customer repositories. + Offer resources and guidance to support

Created: 2026-03-07