Digital Content Specialist

Type: Full Time Posted Date: 2026-01-09 Pay Range: 68000.00 - 72000.00 USD per year Primary Function Responsible for the development and oversight of the Meetings & Conventions department digital presence for company meetings. Areas of focus include content development on the departmentu2019s Intranet Site, external and internal Customer Event Sites and Mobile Apps; Partnering with Operations Team to maximize use of meeting management technology including ensuring consistency in event registration site content, virtual credit card support and use of relevant applications. Duties & Responsibilities Communicates effectively with meetings team to identify digital needsContinuously explore and identify effective digital solutions including virtual platforms, staying current with industry trends and latest technologySupport and partner with operation team to develop templates ensuring consistency across all meetings / meeting plannersProvide planners support for digital meeting needs including meeting app, registration site updates, emailsResponsible for survey technology and supportCollaborate and maintain M&C content on internal and external sitesReview and monitor meeting calendars ensuring the right meetings are pulling into respective calendars and reportsSupport new processes and procedures and assist in identifying and researching opportunities to continually develop efficiencies with the department.Support virtual credit card processes, reconciliation, and accruals.Proactively monitor meetings calendars to identify when mobile apps would be applicableWork with meeting planners to design mobile app based on meeting objectives. Design, train and turnover completed app to meeting planner for onsite management.Work with meeting planners to identify optimal virtual platform based on meeting objectivesWork with planners and finance to reconcile virtual cards Skills & Qualifications Cvent knowledge and working experience preferredOptimizes Work ProcessesSelf-development and awarenessCommunication (written and oral) with all levels of managementUnderstand the Meeting and Events industryKnowledge of Optometric and Ophthalmic BusinessManages AmbiguityTech SavvyAction Oriented: Promptly takes action on assigned tasks; ability to identify new opportunities; displays a can-do attitude at all times.Customer Focus: Gains insight into customer needs and executes according to customer expectations; collaborates to build and deliver solutions that meet/exceed customer needs; establish and grow effective customer relationships.Ensures Accountability: Acts with a clear sense of ownership; takes personal responsibility for decisions, actions, and failures; follows through on commitments.Plans & Aligns: Planning and prioritizing work to meet commitments aligned with program goalsCommunication and Collaboration: Provides timely, accurate and clear communication to others; Partners with others to get work done.Highly Organized and time management skillsWorking u2013 Advanced knowledge of these computer systems:Microsoft Office Suite including Outlook (email & calendar), Word, Excel, PowerPoint, Forms, TeamsAdobe Acrobat, Microsoft Edge, Google Chrome, iOS or Android mobile device apps, WebExAbility to generate collateral and meeting materials onsite as neededFamiliarity with online event registration and planning systems (Cvent, working knowledge preferred)Language: Fluent in English (written, spoken) Education & Experience Batcheloru2019s Degree or Equivalent years of directly related experience (or high school +5 yrs or Associates +3 years)Minimum: 1 years of IT digital application experience within meeting and event field, Hospitality industry experience, or administrative workPreferred: 2+ years of digital application experience related to meeting planning in Ophthalmic pharmaceutical / medical device industry or hospitality industry. Customer Service Commitment:TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. TeamPeopleDreamtek is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and without regard to any other status protected under federal, state, or local law.

Created: 2026-01-12