Lead Service Technician - 2nd Shift M-TH 12:30 p.m.-11:...

Overview: We are looking for self-motivated, hardworking, team-oriented, customer-driven diesel service technician to join our growing service team throughout our four-state region. If you have a passion for working with construction, agriculture or power generation equipment in a team environment, and are eager to continue learning throughout your career, you will be right at home at Butler. The future of our business is dependent upon developing the capabilities of individuals who live our company mission, demonstrate our values and are hungry to grow their careers. Learn more about becoming a Butler Tech by clicking Monday - Thursday 12:30 p.m.-11:00 p.m. ($1.50 lead differential and $2.00 night differential) Job Responsibilities: The position will involve but not be limited to the following duties: u2022Assists with scheduling work in the shop and field. u2022Troubleshoots & repairs all aspects of our product lines. u2022Will be expected to charge out a large percentage of their time to revenue work orders. u2022Immediately addresses any safety-related issues in the shop. u2022Assists with contamination control procedures to make sure proper steps are being followed. u2022Assists technicians on field jobs with tooling, ordering parts and getting information to them in a timely manner. u2022Maintains a clean and organized workplace, orderly flow through the shop. u2022Handles special projects as needed/requested by Service Advisors or Service Manager. u2022Assists with receiving and delivery of equipment in and out of our yard as needed. u2022Keeps track of small tools, repairs needed, general condition, and assesses new tools that may be needed. u2022Works closely with trainees and technicians. u2022Assists in maintaining the work order process from open to close. This will include taking customer calls; troubleshooting on the phone, open work order, and assign technicians, review, and close work orders after the repair is completed. u2022Makes final inspection on all work leaving the service department. u2022Ability to work without supervision. u2022Develops and enhances working relationships with customers and associates. u2022Understands the complete process of the service department. u2022After houru2019s field service, at times, may be required. u2022Carries after houru2019s emergency phone as needed. u2022Other duties as assigned. Qualifications: u2022Technical degree in a mechanical related field or equivalent combination of business experience, training and/or education required. u2022Three (3) years minimum mechanical experience with Caterpillar and AGCO (Ag product line) preferred. u2022This experience is to include all mechanical, hydraulic & electrical system knowledge, and the troubleshooting of these systems. u2022All applicants should be familiar with time requirements to perform specific jobs. u2022Have a working knowledge of the on-line DBS, BMTS, and SIS systems. u2022Consistently achieve set flat rates on work orders. u2022Possess strong communication and listening skills, as well as strong problem-solving skills. u2022Leadership training preferred but not required. u2022Ability to work well within a team environment. u2022Ability to work with Ag, Truck and Heavy equipment customers. u2022Individual must meet driver insurability standards. Trade specific tooling required. Must have valid work authorization and be able to work in the U.S. without company sponsorship. As a family business for three generations, we currently employ over 800 associates in 20 locations throughout North Dakota, South Dakota, Montana and Nebraska. If you desire to grow a career with our team, here are some things we offer in our full benefits package: + Generous retirement plan with 8% guaranteed by the company each year once eligibility is met, with no minimum required contributions out of your pocket + Health Insurance u2013 3 plan options + Health Savings Account u2013 Employer contribution up to $1,300/year + Dependent Care Flex Spending Account + Dental Insurance u2013 2 plan options + Vision Insurance + Basic Life/AD&D and Supplemental Life Insurance + Employer paid Short-Term Disability Coverage u2013 60% of base pay + Maternity and Paternity Benefits + Holidays + Paid Time Off (PTO) + 401(K) Plan + Employee Assistance Program (EAP) u2013 including Health Coaching + SmartDollar u2013 employer paid financial planning program + Legal Shield/ID Shield products + Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance + Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite

Created: 2026-01-12