Production Center Assistant - Facilities Management & ...

Job Description Carnegie Mellon Universityu2019s department of Facilities Management and Campus Services is searching for a Production Center Assistant to join their Tartan Ink team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to Tartan Ink, the universityu2019s copy and print center, by providing support by assisting in the services provided by a satellite copy center and our production center, including distributing work to others, assisting customers, performing copying and binding services and handling and maintaining related paperwork. Core responsibilities include: + Ability to properly operate a wide variety of copying and bindery equipment; able to interact and communicate well with the campus customers + Receives, reviews and personally processes requests for copier job requests/orders. Plans daily work assignments based on current workload, customer requirements, machine capabilities, etc. Delivery and pick up of work on campus as needed. Contacts and engages outside service providers as needed. + Reviews requests with customers; makes suggestions regarding paper, binding, options, etc.; checks finished work to make certain that customer requirements are being met. + Troubleshoots problems and questions, such as delivery dates or times, billing charges, partial orders, etc.; answers most questions or corrects most problems directly. Refers only the most difficult issues to supervisor. + Works with the Convenience Copier Technician to perform monthly meter reads on copiers across campus and enters the data into the Maximo Program. + Answers service calls on copiers across campus, including clearing jams, adding toner and staples, etc. + Other duties as assigned Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work. You should demonstrate: + Ability to prioritize work and handle multiple tasks simultaneously + Ability to maintain accurate and detailed records + Walking and standing, bending and lifting are occasionally required, including travel to and work at various locations on campus. + Occasional weekend or evening hours may be required Qualifications: + High school diploma, GED, or equivalent required + Customer service experience preferred + A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered. Additional Information: + Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. + This is a full-time (37.5 hours), non-exempt position based in Pittsburgh, PA Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible ( employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance ( as well as a generous retirement savings program ( with employer contributions. Unlock your potential with tuition benefits (, take well-deserved breaks with ample paid time off ( and observed holidays (, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team ( to help navigate childcare needs, fitness center access ( , and much more For a comprehensive overview of the benefits available, explore our Benefits page ( . At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; itu2019s about finding the perfect fit for your professional growth and personal aspirations. Are you interested in an exciting opportunity with an exceptional organization? Apply today Location Pittsburgh, PA Job Function Mail and Printing Services Position Type Staff u2013 Regular Full Time/Part time Full time Pay Basis Hourly More Information: + Please visit u201cWhy Carnegie Mellon (u201d to learn more about becoming part of an institution inspiring innovations that change the world. + Click here ( to view a listing of employee benefits + Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran . + Statement of Assurance ( Interested in a career with Carnegie Mellon University but not finding anything that currently aligns with your interests, background, or experience? Learn how to sign up for Job Alerts (through your candidate profile. If your heart is in your work, come work with us. Carnegie Mellon University isnu2019t just one of the worldu2019s most renowned educational institutions u2013 itu2019s also a hotspot for some of the most talented doers, dreamers, and difference-makers on the planet. When you join our staff, youu2019ll become an important part of our mission to create a healthier, safer, and more just life for all. No matter what your role or location, youu2019ll connect and collaborate with dedicated, passionate colleagues u2013 and youu2019ll have the satisfaction of delivering work that truly matters. We cultivate a vibrant, welcoming environment where everyone is valued and encouraged to contribute and achieve. In addition to competitive benefits and a robust support network, youu2019ll have access to many tools and resources to sharpen your abilities and professional skills, as well as opportunities to engage and share perspectives with a dynamic and inspiring community of uniquely talented staff, faculty, students, and alumni. The future is awaiting your expertise and intellect. Come join the architects of whatu2019s next. Apply now. Learn more about Student Employment (. Please see Faculty Careers. ( For technical assistance, email HR Services () or call 412-268-4600. If you are an individual with a disability and you require assistance with the job application process, please email Equal Opportunity Services () or call 412-268-3930. Prospective Employee Disclosures (

Created: 2026-01-14