Development Operations Coordinator

The Development Coordinator supports Jhpiego’s philanthropic goals and mission by managing the day-to-day operations of the individual and foundation giving programs. This includes maintaining accurate donor records, processing gifts, producing reports, and assisting with prospect research and donor stewardship activities. The position ensures data integrity and operational excellence within Jhpiego’s fundraising systems and provides essential support for the team’s cultivation, solicitation, and stewardship efforts.Database Management & Gift ProcessingServe as primary administrator for Jhpiego’s Raiser’s Edge database in collaboration with other development team members.Enter and maintain accurate and complete donor and gift records.Process all gifts, pledges, matching gifts, and sponsorships, ensuring proper coding and acknowledgment.Administer campaign and appeal codes and maintain soft crediting and relationship records.Maintain and update the systems and gift processing manual.Ensure data integrity, confidentiality, and adherence to Jhpiego’s data protocols.Reconcile gift entries with Finance and ensure all transactions are audit-ready.Reporting & AnalysisDevelop, maintain, and produce reports, queries, and dashboards for fundraising performance and donor trends.Prepare weekly gift and donor reports and share with the Development team.Generate donor lists for appeals, events, newsletters, and recognition publications.Provide ad hoc data and reporting support for fundraising campaigns and leadership requests.Prospect Research & Data InsightsConduct prospect research using tools such as iWave and public databases.Compile donor profiles and briefings for leadership and frontline fundraisers.Identify new donor prospects and analyze wealth capacity and philanthropic interests.Track donor engagement and stewardship touchpoints in Raiser’s Edge to support cultivation strategies.Systems Management & IntegrationSupport the integration of online giving platforms (Luminate Online, TeamRaiser, etc.) into Raiser’s Edge.Support testing and implementation of new fundraising technologies and contribute ideas for process improvements.Collaborate with IT and external vendors to ensure data accuracy and system optimization.Maintain compliance with data privacy and security standards.Donor Stewardship & Team SupportAssist with drafting, preparing, and mailing donor acknowledgment letters and stewardship materials.Track donor recognition activities and event participation.Support planning and follow-up for donor meetings and engagement events.Provide administrative and logistical support to the Manager, Philanthropy, and broader Development team as needed.Support implementation and reporting of digital fundraising campaigns in collaboration with Marketing & Communications.Contribute to a collaborative, positive, and donor-centered culture within GECO.Bachelor’s Degree with 1-3 years of experience in nonprofit development, fundraising operations, data management, or related field. Relevant internships or hands-on experience with donor databases will be considered.Experience working with fundraising databases; familiarity with Blackbaud products (Raiser’s Edge) preferredWillingness and ability to learn new systems and tools quickly. Experience with peer-to-peer or online fundraising tools (e.g., TeamRaiser, JustGiving)Strong Excel skills and proficiency in other Microsoft Office programs (Word, Teams, Outlook)Strong analytical skills with the ability to organize, interpret, and present data clearlyExcellent attention to detail, organization, and follow-throughStrong interpersonal and communication skills, with the ability to work collaboratively across teamsProven ability to manage multiple priorities and meet deadlines in a fast-paced environmentCommitment to confidentiality and ethical handling of donor informationAbility to travel up to 5% of the time Coursework or certification in fundraising, data analytics, or CRM management3+ years of experience supporting individual or foundation fundraising programs The salary range for this role is expected to be: $47,193 - $57,443.Total RewardsThe referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:InformationIf you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit:RequirementsJohns Hopkins University requires all faculty, staff, and students to receive theseasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.RECRUITMENT SCAMS & FRAUD WARNINGJhpiego has become aware of scams involving false job offers. Please be advised:Recruiters will never ask for a fee during any stage of the recruitment process.All active jobs are advertised directly on our careers page.Official Jhpiego emails will always arrive from a @Jhpiego.org email address.Please report any suspicious communications to -TT1

Created: 2026-01-15