OAG - Child Support | Technology Contracts Dir (...

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career SectionDirects and manages the operations of the Technology Contracts Section of the Contract Operations Division. Work involves developing, managing and monitoring contracts that will help provide more efficient child support services and effective partnerships with vendors and internal partners; preparing staff assignments and work schedules to accomplish program goals and objectives; performing timely performance assessment of staff and establishing measurable goals and expectations for employees. Work also includes identifying and monitoring training needs of staff and ensuring appropriate training is received; and establishing procedures to monitor quality of completed work and processes for performance improvement.Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.Directs, plans, and organizes all activities of the Technology Contracts Section; provides direction, guidance and assistance to staff in program areaDevelops contract management objectives consistent with management direction; develops contract performance standards, evaluates operations, and monitors and reports contract performance and complianceWorks closely with Division leadership to identify, define and assist with Section implementation of Division initiativesRepresents the Technology Contracts section on inter- and intra-organizational workgroups, task forces, and special projectsPlans, develops, recommends, implements, coordinates, evaluates and monitors policies, procedures, processes, problem resolution, and corrective action plans to ensure technology services are provided that support efficient child support servicesDevelops staff job descriptions and performance standards, recommends staff selections, transfers, reclassifications, and pay actions; develops staff goals and objectives, trains staff, and completes staff performance evaluationsAnalyzes and compiles management information reports and project status reports for the Child Support Division management team; directs the preparation of budgets and provides final approvalPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrityQualifications: Education: Graduation from high school or equivalentEducation: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: business, contract management, human services, information systems, or public administration experienceExperience: 11 years of full-time experience working in the following (or closely related) fields: business, contract management, human services, information systems, or public administration experience (Two of the total yearsand#8217; experience must be in management, with the ability to direct and organize program activitie .)Knowledge of office practices and administrative proceduresKnowledge of organizational behavior, including assuming and sharing responsibilityExtensive knowledge of the principles and practices of public administrationSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 5%PREFERRED QUALIFICATIONSTwo years of Child Support experienceExperience in an Information Technology environmentKnowledge of State Government operationsAbility to earn Certified Texas Contract Manager (CTCM)To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at OAG IS AN EQUAL OPPORTUNITY EMPLOYER

Created: 2026-01-15