Event Manager - Embassy Suites Washington DC ...

TheEmbassy Suites Washington D.C. Convention Center (looking for their next Event Manager. The hotel is conveniently located in downtown Washington DC just 1.5 blocks from the Washington DC Convention Center between the White House and the Capital Building. The hotel features 388 guestrooms; 10,665 square feet of meeting space and amenities and location makes this convention center hotel perfect for both leisure and business travelers. Our ideal candidate is responsible for collaborating with clients to plan their events and effectively communicate their needs to the hotel, ensuring a successful and memorable experience. They possess exceptional communication skills, excel at multitasking, adapt easily to change, and maintain full flexibility in their schedule. Pay Range: $28.00 to $33.50 per hour, based on experience and has participation in the Hilton Sales Incentive plan. Shift Pattern: Office hours are 8:30 AM to 5:00 PM, with required flexibility to accommodate varying schedules, including weekends and holidays. The Benefits u2013 Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: u00b7Access to pay when you need it through DailyPay u00b7Medical Insurance Coverage u2013 for you and your family u00b7Mental health resources including Employee Assistance Program u00b7Best-in-Class Paid Time Off (PTO) u00b7Go Hilton travel program: 100 nights of discounted travel u00b7Parental leave to support new parents u00b7Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications u00b7401K plan and company match to help save for your retirement u00b7Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount u00b7Career growth and development u00b7Team Member Resource Groups u00b7Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As an Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Specifically, your essential functions will be to perform the following tasks to the highest standards: u2022 To organize, plan and prioritize your duties by developing plans and goals. u2022 Timely communication to internal and external clients via telephone, email, written documents or in person. u2022 Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. u2022 Demonstrate knowledge of job systems, products, booking systems, and processes. u2022 Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. u2022 Selling and influencing both internal and external clients. u2022 Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. u2022 Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. u2022 Participate in customer site inspections and assist with the sales process as necessary. u2022 Other duties as necessary #LI-ZR1 What are we looking for? u2022 Minimum Years of Experience: one (1) year Hospitality related experience at manager level. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: u2022 Knowledge of the hotel property management systems (Delphi.fdc) u2022 Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (. Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job: _Catering and Event Services_ Title: _Event Manager - Embassy Suites Washington DC Convention Center_ Location: _null_ Requisition ID: _HOT0C8QR_ EOE/AA/Disabled/Veterans

Created: 2026-01-15