Field Service Engineer - Remote - Southern East Coast

Reference #: R35954As the Field Service Engineer, you will have the opportunity to join a driven and growing team. Self-starters, proactive, and energetic candidates looking to contribute ideas, innovative thinking, and tireless actions should apply. We offer an outstanding work-life balance yet an intense, challenging, and fast-paced working environment. Your work will have a real-world impact and support you in achieving your career goals.The ideal candidate must be located on the Southern East Coast near a major airport.What you will accomplish together with us:Provide exceptional customer careand build positive relationships with customersIn the event of an issue, you will provide technical support to customersTie the workflow to the scheduleto minimizeunnecessary travel. Travel to customers by ground, train, and air transportation as neededYou will provide training to customers on the essential use and operation of Bio Analytics instrumentsPerformfieldservice,calibration,and installation of complex mechanical systems, and perform preventative maintenanceand field sterilizationsOne of your tasks will be to assist with resolving IT issues related to Bio Analytics system installations. Follow all the company's procedures and protocols, as well as perform software updates/upgradesAssist in drafting documentation of process and procedure as requiredKeep accurate records via written and paper form, and keep a precise count of parts assigned to the engineerRegularly, you will be asked to produce timely, accurate, and detailed service reportsand prepare customer-facing estimates of repairsPass along identified leads to the sales managerTravel to our Ann Arbor, MI, Fremont, CA, andadditionalfacilitiesand sitesfortrainingandconferencesas neededAll other duties as assigned by managementExpect up to 90% overnight travel to support Field Service activities in the greater eastern region of NA, with support in the additional areas of NALift items that weigh up to 35 KgWhat Will Convince Us:Associate's degree in engineering or military training certificationsand/or 5+ years of proven field service experience3+ years of field service experiencein the Bio-Pharmaceutical industryYou can troubleshoot, test,repair,and service technical equipmentwithexcellent mechanical,electrical,and IT skillsYou have a valid Driver's LicenseProficient with MS Office software, including Outlook, Word, and ExcelWe Value:You can work flexible shifts and adapt to changing work schedulesCompletion of a bachelor's degree in mechanical engineering, biomechanical engineering, biomedical engineering,or a related fieldFamiliarity with mobile tools and applicationsExcellent driving recordIdentification with our core values: Sustainability, Openness, EnjoymentWhat We OfferAs a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:Personal and Professional Development: Mentoring, leadership programs, internal seminar offeringsWorklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedulesMaking an Impact Right from the Start: Comprehensive onboarding, including a virtual online platformWelcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as

Created: 2026-01-15