Nurse Manager Perioperative Services, Operating Room ...

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Pennsylvania Hospital has a great career opportunity to be the next Nurse Manager within Perioperative Services - in the Operating Room (OR). The Operating Room is comprised of 28 surgical suites across four locations on the PAH Main Campus. The PAH OR provides care across over a dozen surgical specialties, including robotic surgery, neurosurgery, orthopedics, and many more, with state-of-the-art technology. This Nurse Manager role will have direct oversight and accountability to 14 of the 28 operating rooms across three of the four locations, with specific focus on Robotics, Gyn Oncology, Foot and Ankle, Vascular Surgery, Interventional Pulmonology, Sleep Surgery, Breast Reconstruction, Colorectal, and Plastic Surgery. The PAH Operating Room is a collaborative environment that uses the skill and expertise from a variety of disciplines to provide the highest level of care in a fast-paced environment where critical thinking is paramount. Using performance improvement and evidence-based practice, this team is always focused on improving patient care. In addition, the unit participates in numerous research studies aimed at elevating surgical care intraoperatively and being the driver of surgical techniques across the country. The team is fortunate to have a staff committed to their patients and the hospital. Strong levels of teamwork in addition to high levels of autonomy, have led to low nursing turnover, most recently in single digits over the last 12 months. Summary: u2022 As Nurse manager, you will assume 24-hour accountability for the operation of the designated patient care unit. This includes the provision of leadership to improve patient care, enhance professional development, and achieve nursing goals. Responsibilities include: u2022 Employees Satisfaction: Regularly meets with employees to improve communication and to build productive relationships. u2022 Direct and champions performance improvement in diverse areas of focus, including but not limited to, patient satisfaction, patient care quality, patient safety, clinical efficiency, and work environment. u2022 Analyze employee satisfaction data & identify opportunities for improvement. u2022 Collaborate with staff to develop action plans. Implement and follow through with action plans. u2022 Focus energy on collaboration and not blame using a Just Culture framework. u2022 Internal Partnerships: Works with UPHS leadership, clinical leadership, and entity leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth. u2022 Sets standards and drives operational integration of programs by ensuring alignment of communication to Nursing and Non-Nursing Leadership. u2022 Establish/update processes and work practices for the unit/department: Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues which require their attention. u2022 Review survey comments and follow-up where appropriate on a regular basis. u2022 Analyze the data and identify opportunities for improvement. u2022 Share data with staff and mutually identify opportunities for improvement within the departmentu2019s span of influence. u2022 Manage team and individual performance in alignment with the UPHS vision of service excellence: drive patient/client loyalty and physician referral by ensuring staff under your supervision understand the UPHS commitment to service, their own work processes, and have the necessary skills to meet service expectations. u2022 Manage patient/client complaints and provide timely follow up to ensure satisfaction. u2022 Ensure that staff understand and demonstrate service recovery commitment. u2022 Establish/update processes and work practices for the unit/department. u2022 Communicate, reinforce, and update as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergencies, medical equipment, and utility management.) u2022 Continuously improve unit/department operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence. u2022 Participates in and supports patient safety goals and initiatives (FMEA, RCA). u2022 Manage team and individual performance in alignment within the Institute of Medicineu2019s (IOM) Six Aims for Improvement. u2022 Communicate roles, accountabilities and performance measures to all staff. u2022 Identify unit quality metrics, review and track regularly. u2022 Regulatory Compliance (In partnership with Leadership Team): Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others. u2022 Demonstrates understanding Magnet standards and aligns organization to meet them. u2022 Change Management: Proactively develops change management strategy for major organizational activities and events Implements change management strategy within Nursing and UPHS in alignment with UPHS objectives. u2022 Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects UPHSu2019 core values. u2022 Communication plans are effectively implemented. u2022 Ensure appropriate follow-up of major issues. u2022 Manage routine and crisis communications throughout the entity/community as they arise. u2022 Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation. u2022 Evaluates effectiveness of change and implementation plans. u2022 Nursing Leadership: Provides vision and leadership for Nursing Practice Model. u2022 Participates in the selection, career development and annual performance review of their staff and peers as requested. In cooperation with interdisciplinary colleagues, assists in improving system-wide capability by capturing and sharing best practices across the Entity. u2022 Collaborates with other Nurse Managers and leaders in rapid and effective implementation of these best practices in ways appropriate to each health delivery setting. In collaboration with physicians and administration proactively promotes efforts to improve cost effective quality patient care. u2022 Shared Governance: Mentors unit council chair, providing problem solving, conflict resolution and meeting management support. u2022 Assumes accountability for scheduling release time for clinical nurses to attend Shared Governance Council meetings. u2022 Tracks clinical nurse release time for council meetings for budget monitoring and future budgeting considerations. u2022 Facilitates and supports unit council decision-making and action planning. u2022 Assures the effectiveness of the PAH Nursing Shared Governance Model by serving as an advisor to the unit council and its chair. u2022 Assesses unit council membersu2019 development and skills and addresses ongoing educational needs. u2022 Evaluates outcomes of unit council against identified goals. u2022 Community: Represents the interests of the Pennsylvania Hospital in the served community. u2022 Participate on/in community boards, ad hoc committees and community organizations in area of responsibility or expertise. u2022 Supports requests for clinical experiences for area Schools of Nursing. u2022 Patient Flow: Promotes and helps maintain efficient patient flow initiatives through facilitation of Care Coordination activities. u2022 Collaborates with CPUP, physicians, and health care team members to facilitate strong interdisciplinary communication regarding patient flow. u2022 Utilizes available patient flow reporting, determines gaps in efficiency and work with the health care team to meet unit and system wide goals. u2022 Communicates patient flow successes and barriers to unit and department leadership. u2022 Evidence Based Nursing Practice: In collaboration with Clinical Nurse Specialist, shares/disseminates to Nurses, and other clinical leaders, and administrators throughout Entity, research-based clinical nursing interventions and health service delivery models that have demonstrated potential to improve patient care and achieve cost savings. Assists these Nurses in rapid and effective implementation of these best practices. u2022 Financial Management: Develop understanding of Revenue & Reimbursement in HealthCare Develop budget for individual AU/Dept based on assumptions and decisions made by UPHS and Dept Leaders Budget management for AU/Dept. u2022 Seeks opportunities to reduce supply costs. u2022 Review Financial Reports distributed via eBroadcast monthly or monthly financial tool to ensure all activity within an AU is expended in the month. u2022 Preview monthly expense reports to detect errors/discrepancies and resolve issues. u2022 Provide budget variance explanations to Finance/Division Business Manager and UPHS management monthly. u2022 Analyze and manage data as tools to manage expenses. u2022 Ensure Requestor/Drafter understands Material Management Processes Support Supply Value Initiatives Ability to balance financial and staffing models to achieve budget targets and organization objectives. u2022 Successfully negotiates resourcing needs across boundaries with partners as appropriate. u2022 Workforce Planning: Talent management plan in place for current and future staff Succession plan in place for critical positions. u2022 Attract/Recruit: Recruitment of competent staff to meet operational needs (u201cscope of serviceu201d u201cproducts & servicesu201d) and who demonstrate the ability to be service orientation and align with the core values. u2022 On-Boarding: Proper orientation of staff to their roles, accountabilities and performance measures within probationary period. u2022 Development: Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans. Effective and timely performance management such that: Clearly defines work expectations, recognizes and rewards individuals for a job well done, addresses performance issues immediately and directly, and conducts performance appraisals annually. u2022 Retention: Employee retention strategy in place. u2022 Employee survey implementation and action planning. u2022 Positive employee relations, effective employee communications, employee total compensation is market based, and competitive employee recognition. u2022 Compliance: Ensures that Entity utilizes consistent, effective processes for establishing and monitoring the credentials of its nursing staff. u2022 Ensure continuous survey readiness, ensure department human resource management practices comply with labor law, state & federal requirements and employee safety. Credentials: u2022 Basic Cardiac Life Support (Required). u2022 BLS/CPR as a healthcare provider as per the American Heart Association required. u2022 Registered Nurse - PA (Required). u2022 RN Required. Currently licensed as a professional nurse in the Commonwealth of Pennsylvania. Education or Equivalent Experience: u2022 Master of Science Nursing (Required for external candidates) and 5+ years Progressive nursing experience required with demonstrated leadership and management skills. u2022 Masteru2019s degree preferred for internal candidates or must be enrolled in a Master's program (MSN preferred). Degree completion must occur within 2 years of start of position and 5+ years Progressive nursing experience required with demonstrated leadership and management skills. u2022 BSN Required. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 301465

Created: 2026-03-07