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LPN Hospice Admission Coordinator

Gentiva - Raleigh, NC

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Job Description

Overview Expand Access. Coordinate Care. Make Every Moment Count. As an Admission Coordinator, youu2019ll play a key role in helping patients and families access compassionate hospice care when they need it most. This position manages the full admissions process, collaborating with referral sources, physicians, case managers, and families to ensure each patientu2019s transition to hospice care is handled with urgency, accuracy, and empathy. You will communicate by phone and in the field, coordinating services, verifying insurance, and ensuring documentation complianceu2014all while supporting the mission to provide high-quality, patient-centered care. _Full-time Schedule - Friday 8am-5pm, Saturday & Sunday 8am-8pm, Monday 8am-5pm_ Key Responsibilities + Serve as the primary contact for new referrals and coordinate all aspects of patient admission within the companyu2019s 3-hour standard. + Communicate promptly with patients, families, referral sources, and internal clinical staff to ensure a seamless admission experience. + Obtain and verify insurance information, complete payer source verification, and assist billing staff to ensure accurate and timely reimbursement. + Participate in daily team meetings, marketing initiatives, and community education events to strengthen relationships with referral sources. + Maintain accurate admission and referral data in the companyu2019s information system. + Ensure compliance with all federal, state, and Medicare regulations, as well as company policies and procedures. + Support after-hours and weekend admissions, as needed, to meet patient and family needs. About You Qualifications + High school diploma or equivalent required. + Experience in healthcare admissions, hospice, or medical office administration preferred. + LPN/LVN certification or Bacheloru2019s degree in business, social work, psychology, or nursing preferred. + Strong organizational, communication, and customer service skills. + Knowledge of hospice services, Medicare guidelines, and community resources beneficial. What Youu2019ll Bring + A compassionate, professional approach to supporting patients and families during lifeu2019s most meaningful moments. + The ability to balance multiple priorities and coordinate effectively across clinical and administrative teams. + A commitment to service excellence and the mission of hospice care. We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Related Job Titles Hospice Admissions Coordinator, hospice admissions specialist, hospice referral coordinator, hospice intake coordinator, hospice admissions nurse liaison, patient intake specialist hospice, hospice referral nurse, hospice care admissions, hospice admissions process, hospice intake process, hospice patient onboarding, hospice eligibility verification, hospice insurance authorization, hospice patient referrals, hospice referral management, hospice patient intake, hospice admissions scheduling, hospice care coordinator, hospice liaison, hospice referral development, hospice admissions support, hospice admissions documentation, hospice care eligibility, hospice intake coordinator jobs, hospice admissions coordinator jobs, hospice intake specialist jobs, hospice referral coordinator jobs. ReqID: 2026-132641 Category: Branch Admin and Clerical Position Type: Full-Time Company: Heartland Hospice

Created: 2026-01-15

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