Concessions Stand Lead | Part-Time | Polar Park

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Concessions Stand Lead is responsible for overseeing day-to-day operations of an assigned concession stand at Polar Park during games and events. This role acts as the primary on-site leader for the stand, ensuring efficient service, food safety compliance, accurate cash handling, and a positive guest experience. Stand Leads serve as the direct point of contact for frontline staff within their stand and work closely with Culinary Leads, Concessions Supervisors, and Management to execute Oak View Group and Polar Park operational standards. This position requires strong leadership, attention to detail, and the ability to perform in a fast-paced, high-volume environment.This role will pay an hourly rate of $18.00-$20.00 and is tip eligibleBenefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until April 17, 2026.Polar Parkis a baseball parkin Worcester, Massachusetts, serving as the home of the Worcester Red Sox, a Minor League Baseballteam competing at the Triple-Alevel and an affiliate of the Boston Red Sox.Oversee day-to-day operations of an assigned concession stand during games and eventsLead, assign, and support stand staff to ensure efficient service and positive guest experiencesEnsure proper execution of menu items, service flow, and speed of serviceSupport opening, mid-event, and closing procedures for the standMonitor inventory levels and coordinate restocking as neededEnsure compliance with food safety, sanitation, and Oak View Group operational standardsComplete and verify required temperature logs, cleaning checklists, and operational documentationOversee cash handling and POS procedures and report discrepancies as neededCommunicate operational issues, staffing needs, and performance updates to Supervisors and ManagementMaintain cleanliness and organization of FOH and BOH areas throughout servicePrior experience in food service, concessions, or hospitality required; supervisory or lead experience preferredAbility to lead and motivate a team in a fast-paced, high-volume environmentStrong communication and organizational skillsKnowledge of food safety, sanitation, and basic cash handling proceduresAbility to follow and enforce operational standards and policiesMust be able to work nights, weekends, and holidays based on the Polar Park event scheduleAbility to stand for extended periods and work in a physically active environmentServSafe Food Handler and/or TIPS/ServSafe Alcohol certification required or willingness to obtainAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Created: 2026-01-16