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Billing Specialist

EMCOR Group - Raleigh, NC

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Job Description

About Us We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services. Job Summary Job Title: Billing Specialist Department: Service Division Job Type: Full-Time / On-Site (Not Remote) Job Summary: _We are seeking a high-performing Billing Specialist with a strong foundation in accounting and a passion for solving problems. This role is ideal for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and possesses advanced analytical thinking._ _You will be responsible for managing complex billing operations for service calls, installations, maintenance agreements, and parts. This includes overseeing billing workflows, resolving discrepancies, and driving process improvements. Candidates must have an Associateu2019s degree in Accounting (or related) and at least 2 years of billing or accounts receivable experience._ Primary Duties and Responsibilities: u2022 Operate with a high level of customer service u2022 Generate and issue accurate invoices for HVAC services, installations, maintenance contracts, and parts u2022 Audit work orders, job costing, and technician notes to ensure billing integrity and compliance u2022 Validate service ticket completion and job closure documentation prior to invoicing u2022 Monitor and follow up on outstanding receivables; initiate customer outreach for payment resolution u2022 Collaborate with technicians, project managers, and dispatch personnel to resolve billing discrepancies u2022 Maintain comprehensive billing records and customer account files in accordance with audit and regulatory standards u2022 Support monthly statement preparation, collections efforts, and payment application processes u2022 Reconcile customer accounts and resolve payment discrepancies u2022 Contribute to month-end revenue reporting and financial tracking u2022 Ensure compliance with internal controls and external regulations (e.g., lien waivers, sales tax, contract terms) Advanced Billing: u2022 Perform Billing Batch Reviews u2022 Manage and respond to inquiries via the Billing Email channel u2022 Investigate and resolve Billing Issues with urgency and accuracy u2022 Conduct Collections Invoice Reviews and support collection efforts u2022 Process and track Credit Requests and apply Credits accurately u2022 Review Daily Cash Receipts and ensure proper posting u2022 Manage Invoice Holds and monitor Invoices in Process u2022 Track and follow up on Past Due accounts u2022 Oversee Posting Inventory related to billing transactions u2022 Execute Agreement Billing for service contracts u2022 Identify and prepare jobs marked Ready for Billing u2022 Process Refunds and ensure proper documentation u2022 Process Service Billing with urgency and accuracy u2022 Process Voids and maintain audit trails u2022 Administer multiple Billing Portals and ensure data consistency across platforms Leadership & Growth Expectations: u2022 Demonstrate strong problem-solving skills and take initiative to resolve complex billing challenges u2022 Exhibit exceptional attention to detail in all aspects of billing and documentation u2022 Apply analytical thinking to identify trends, improve processes, and reduce errors u2022 Communicate effectively with internal teams and customers to ensure billing clarity and resolution u2022 Show readiness to lead billing operations, mentor junior staff, and contribute to strategic improvements Required Qualifications: u2022 Associateu2019s degree in Accounting, Finance, or a related field u2022 Minimum of 2 years of billing or accounts receivable experience (service-based or project-driven environment a plus) u2022 Proficiency in Microsoft Office Suite (Excel, Outlook, Word) u2022 Strong analytical skills and attention to detail u2022 Excellent written and verbal communication skills u2022 Ability to work independently and manage multiple priorities in a fast-paced setting Preferred Qualifications: u2022 Experience with flat-rate pricing, time and materials billing, and contract billing models u2022 Knowledge of lien rights and state-specific billing regulations u2022 Proficiency in accounting software such as QuickBooks, Sage, or similar platforms u2022 Experience supporting financial audits or internal compliance reviews #newcomb #LI-Onsite #LI-EL1 Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here ( . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORu2019s normal application process u2013 it is probably fraudulent. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORu2019s normal application process u2013 it is probably fraudulent. Email a Friend Email a Friend Job Locations _US-NC-Raleigh_ ID _2026-47614_ Company _Newcomb and Company_ Category _Administrative Services_ Position Type _Full-Time_ Location Type _Onsite_ Posted Date _7 hours ago_ _(1/14/2026 3:36 PM)_

Created: 2026-01-16

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