Engagement Care Specialist (Care Coordination) - ...

This job was posted by : For moreinformation, please see: is a highly visible position requiring advanced communication andplanning skills. The Engagement Care Specialist is focused on improvingthe whole health of persons with severe persistent mental illness(SPMI), severe emotional disturbance (SED), co-occurring disorders(COD), or with a mental health or substance abuse need. This positionfocuses on engagement with patients to collaborate with primary careproviders, hospitals, specialty providers, mental health providers, andcommunity resources in a team-based approach to care that is intended tooptimize the overall health of those served. Engagement Care Specialistswork to increase utilization of preventive care, reduce emergency roomutilization and hospital readmissions, and positively impact socialdeterminants of health which could result in reducing health care costs.The employee in this position must be able to complete complex tasks byapplying standard office policies, authorized instructions, and pastprecedents to achieve a desired outcome.Patient engagement and education- Provide outreach to individuals who have a severe mental illness, serious emotional disturbance, those with a mental health or substance abuse need- Serve as a linchpin for the CCBHC program to include access, referral, follow through, and follow up for services- Engage patients and families to better understand mental and physical health conditions- Provide whole person health screening and assessments- Utilize motivational interviewing techniques to facilitate change- Utilize positive reinforcement and encouragement to promote patient engagement- Provide transportation to support client attendance in medical appointments and other therapeutic goal-related activitiesCare Collaboration- Be a system navigator and point of contact- Serve as an extension to service providers through activities geared towards collaboration of care- Identify and foster strong working relationships with other community providers- Address barriers for success- Assist patients in understanding relevant details from medical appointments- Facilitate care transitions to behavioral health services- Make collateral contact with doctors, family members, designated team members, etc.- Collaboration and follow through on access to preventive and health promotion servicesComplete documentation and track progress- Complete documentation in an accurate and timely manner and in compliance with agency, CCBHC, state, and federal requirements for coding and content- Collect and enter patient vitals- Ensure confidential communication of patient health information- Monitor and follow up to ensure that needed care is not only offered but accessed- Monitor adherence to treatment plans and evaluate effectiveness- Enter data accurately in electronic health record and program spreadsheets- Understand and work toward achieving CCBHC program outcomesApplicants have rights under Federal Employment Laws. Please find moreinformation under the following link. [Apply for a Job SedgwickCounty,Kansas](

Created: 2026-01-16