Operations Director

The Operations Director is responsible for the oversight of all phases of warehouse operations, including setup, production, quality control, maintenance, receiving, picking, and shipping. In addition, the Operations Director works closely with the operations team to increase productivity and profitability within the operation. Responsibilities include staffing, P&L management, vendor relations, and process improvement. The Operations Director also interacts closely with Account/Service Delivery teams and client contacts. YOUR TASKS Manage P&Ls in a cost center environment Direct activities associated with daily operations and client requirements Lead the development and implementation of operating processes Lead and direct fulfillment and distribution operations Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound Hire, train, and evaluate supervisory and management staff Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout) Stay current on information technology affecting functional areas to increase productivity and/or decrease costs YOUR PROFILE u2022 Strong analytical skills with excellent problem identification and resolution abilities u2022 Excellent verbal and written communication skills and strong interpersonal skills u2022 Ability to creatively develop solutions to meet operational challenges u2022 Organizational and planning skills, including prioritization and deadline management u2022 Ability to work in stressful situations and maintain composure u2022 Able to interact with all levels of employees, management, and external clients u2022 Self-starter and goal-oriented u2022 Bacheloru2019s degree or 10+ years of experience in a leadership role in a warehouse environment u2022 Experience with budget and business plan development u2022 Proven ability to develop innovative solutions for increased productivity u2022 Superior negotiation skills in both internal and external settings u2022 Masterful organizational, communication, and leadership skills demonstrated by previous professional success u2022 Strong working knowledge of data analysis and performance metrics using business management software u2022 Spanish fluency required u2022 Experience in fashion/apparel logistics or similar high-SKU environments strongly preferred u2022 Ability to function in a high-pressure, fast-moving environment u2022 Divided between office setting and operations environment WE OFFER Medical and Life insurance. Paid Time Off, including paid holidays. Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance. EOE Protected Veterans/Disability

Created: 2026-03-07