Customer Execution Director

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere,Life Takes Careu2122. Global Reach with a Local Touch + 140+ years serving healthcare + Over 14,000 teammates worldwide + Serving healthcare partners in 80 countries + Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland + 40+ distribution centers + Portfolio of 300 propriety and branded product offerings + 1,000 branded medical product suppliers + 4,000 healthcare partners served Benefits + Comprehensive Healthcare Plan -Medical, dental, and vision plans start on day one of employment for full-time teammates. + Educational Assistance -We offer educationalassistanceto all eligible teammates enrolled in an approved, accredited collegiate program. + Employer-Paid Life Insurance and Disability -We offer employer-paid life insurance and disabilitycoverage. + Voluntary Supplemental Programs u2013 We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. + Support for your Growing Family u2013 Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. + Health Savings Account (HSA)and401(k) -We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. + Paid Leave -In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, andadditionaltypes of leave u2013 including parental leave. + Well-Being u2013 Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs u2013 all at no cost to you. This person will support a 200MM IDN for Owens and Minor and serve as a strategic thought partner for the Chief Supply Chain Officer. Deep experience in supply chain, strategy, project management with heavy GPO/IDN/Distribution experience. Looking for someone in or between Philly and Allentown. The anticipated salary range for this position is $140-160K base, 72K variable comp, plus incentive package . The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. Maintains and grows Owens & Minoru2019s customer relationships for assigned accounts, driving revenue growth through expansion of existing accounts. Serves as primary account support for issue resolution and communication between assigned large customers and cross-functional areas of the company. Drives revenue development for assigned accounts, working with internal teams on bi-directional competitive intelligence, forecasting, and driving RFP processes. RESPONSIBILITIES Customer Relationship Management + Identifies and develops sales opportunities within a designated geographic market/account. + Analyzes customersu2019 needs, crafts tailored customer development strategies, and creates demand for the companyu2019s commercial offerings. + Independently calls on senior-level executives and other representatives to generate demand, business development opportunities and strategy development. + Serves as subject matter expert to support content development by relevant internal teams (Marketing, Sales Executives, Customer Services, etc.). + Monitors and reports on business development productivity. + Understands the customer life cycle and contract time frame. + Coordinates needs and opportunity assessments across accounts. Maintains full responsibility and accountability for contract compliance for assigned accounts. + Coordinates information and leads all contract compliance calls. + Manages pricing maintenance and approval for accounts. + Ensures company adherence to contract terms and conditions. + Conducts reviews of pricing regularly for accounts. + Conducts supplier negotiations and involvements in contract compliance issues and information requests. Drives the RFP Process for assigned accounts. + Develops and communicates pre-RFP and renewals positioning and strategy. + Maintains full RFP/contracting responsibility, accountability, and management. + Communicates with all Owens & Minor functional groups on RFP requests, and provides updates on RFP response development. + Develops RFP response action plans with RFP Project Manager and Finance Manager, detailing required actions, responsibility, and completion dates. Develops increased market penetration within assigned accounts. + Develops share gain strategy and execution plans for assigned accounts. + Communicates development plans, actions, and progress with VP. + Participates in development reviews with Sales leadership to review strategy and progress. + Provides forecasting information for assigned accounts. + Develops and justifies forecasting information and account potential assessments. + Utilizes internal and external sources to formulate accurate assessments (Sales/Business Development/Marketing teams, Customer, etc.). + Drives and manages the business review process for assigned IDN accounts. + Conducts business reviews per quarterly/per customer requirements. + Performs additional duties as directed. Leadership + Coaches, mentors, develops and provides regular performance feedback to assigned commercial teammates, empowering them to take responsibility for achieving work goals. + Provides support to sales reps in the management of customer profitability. + Supports sales reps in the scheduling of meetings with department heads at the account in order to persuade conversion. + Fosters a spirit of teamwork and unity within commercial team. Shares company information through appropriate communication channels. + Models the effective use of Customer Relationship Management (CRM) tools and marketing strategies to maintain a strong business pipeline (i.e., prospecting, selling, qualifying, presenting and closing sales) EDUCATION & EXPERIENCE + Bacheloru2019s Degree or equivalent required. Concentration in Sales & Marketing, Business, Supply Chain Management, Healthcare, or other related discipline preferred. + Ten (10) or more years of experience in Business to Business Sales, Account Management, Healthcare Supply Chain and Healthcare Products or a related industry. + Or any combination of relevant education and experience to meet the above requirements. KNOWLEDGE, SKILLS, & ABILITIES Strong understanding of advanced selling techniques, including strategic selling, team selling and consultative/conceptual selling and negotiation tactics + Understanding of the use of CRM technology () + Ability to deliver effective presentations to internal and external customers + Ability to create successful sales strategies for Owens & Minor products/services + Demonstrated pipeline development with a strong ability to reach the purchase decision-maker + Demonstrated negotiation and persuasive abilities with strong sales closure skills + Strong analytical and problem solving ability + Excellent written, verbal, and interpersonal skills + Excellent project management, organizational and planning skills + Strong business acumen including the demonstrated ability to grasp financial concepts + Proficient in MS Outlook/Excel/Word/PowerPoint + Self-starter with strong work ethic and the ability to work independently to drive commercial performance #LI-CS2 If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health. Owens & Minor ( Accendra Health

Created: 2026-01-16