Business Travel Sales Mgr

ViceroyHotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination.Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C.,St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.Hyatt Centric Santa MonicaThe Business Travel Sales Manager is responsible for driving negotiated corporate transient revenue for Hyatt Centric Delfina Santa Monica, focusing on new business acquisition, account retention, and production growth within the Business Travel segment. This role partners closely with Revenue Management, Marketing, and Operations to maximize market share, rate integrity, and long-term account performance.Proactively solicit and manage corporate negotiated business travel accountsExecute annual RFP strategies in collaboration with Revenue Management and ADOSMNegotiate, implement, and service corporate preferred rate agreementsGrow production from existing accounts while identifying and activating new BT opportunitiesConduct ongoing account reviews to ensure rate compliance, pickup, and profitabilityMonitor Agency360 and other business intelligence tools to track market share and trendsMaintain a structured solicitation plan including sales calls, site inspections, agency presentations, and networking eventsRepresent the hotel at industry events, client meetings, and local business forumsMaintain strong competitive knowledge and effectively sell against market alternativesParticipate in revenue strategy meetings and monthly sales meetingsPartner with Operations to ensure seamless execution for business travelersMaintain accurate account details, reporting, and forecastsProvide weekly and monthly business travel reporting to ADOSMSupport budgeting, forecasting, and annual business planning effortsCollege course work in related field helpful.At least 2 years sales experience in a hotel or a related field preferred.High School diploma or equivalent required.Must be skilled in Windows, Company approved spreadsheets and word processing.Long hours sometimes required.Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.Must be able to maintain confidentiality of information.

Created: 2026-01-19