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Product Support Sales Representative - Power Systems

Milton CAT - Syracuse, NY

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Job Description

Are you passionate about helping customers keep their equipment running at peak performance? Milton CAT is looking for a Product Support Sales Representative to join our Power Systems team. In this field-based role, you’ll help customers reduce operating costs and minimize downtime by promoting Caterpillar parts, preventative maintenance, and repair solutions. You’ll serve as the primary liaison between customers and Milton CAT, driving sales and building long-term relationships across your assigned territory.Salary Range: Base range $55,000 - $65,000, plus bonus. Company vehicle, computer and cell phone provided.Benefits include: Paid Time Off + 8 company paid holidaysMedical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance PackagesCompetitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of serviceEmployee Assistance program (EAP)Additional supplemental offerings and discount programsEmployee Referral ProgramBuild strong relationships with key decision-makers. Promote all Milton Cat product support offerings, including service agreements and upgrades. Develop strategic account plans to grow territory sales Provide guidance on equipment maintenance and service optionsMaintain customer profile and competitor intelligenceMeet targets for sales, profits, units, and close ratiosMaintain CRM records and verify machine population annually.Support customers after hours when needed.Participate in business and trade events; maintain membership in trade organizationsSell and manage Customer Value Agreements (CVA) and Long-Term Service Agreements (LTSA)Manage and sell services including: Fuel polishingTransfer switch and generating testingLoad bank testingPanel upgrades and replacements This job description is not intended to be all-inclusive. Additional duties may be assigned as needed. High school diploma required; associate degree or trade certification preferred. 3-5 years of experience in generator or heavy-duty equipment supportProficiency with Microsoft Office and CRM softwareExcellent written and verbal communication skillsStrong communication, problem-solving and organizational skills. Ability to work independently and travel within territory including overnight staysWillingness to work after hours when needed to support customersValid driver’s license with a clean driving recordPreferred: Sales or territory management experienceKnowledge of Caterpillar productsExperience with diesel/gas engines or generator-related businessResumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Created: 2026-01-19

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