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Aquatic & Park Service Lead of El Paso Water Parks

ASM Global - El Paso, TX

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Job Description

SummaryLegends Global, the leader in privately managed public assembly facilities, has an immediate opening for Aquatics &park Services Lead. The El Paso Water Park Aquatics & Park Services Lead is responsible for providing a safe recreationalenvironment by ensuring guests follow water park policies and responds to any emergencies in a timely manner. Eachwater park location features a unique theme with water slides, climbing walls, lazy rivers, kiddie playgrounds andleisure pools.El Paso has been recognized as a Top Performing City (Governing and Living Cities, 2017), Best Large Cities for Families(Apartment List, Jan 2017), Americau2019s Top 20 Best Value Cities (Trivago, 2016), 4th Best Place to Live if you Love theOutdoors (US News, July 2016) and #2 Safest City in America (SafeWise, Aug 2017)Position SummaryThe Aquatic & Park Service Lead reports to the Aquatic & Park Service Supervisor and is responsible in assisting withall areas of the Aquatics/Park Service department and is pivotal in collaboratively maintaining pool safety by vigilantlymonitoring activities and engaging with patrons and provide quality service for swim lesson programming to jointlyuphold safety standards if required. This role involves overseeing staff, ensuring safety compliance, maintaining facilitystandards, and proper record keeping. This position requires coordination with all departments of El Paso Water Parksand ensures proper and efficient operation, care and maintenance of the facilities.Essential Duties & Responsibilitiesu2022 Enforce all rules and regulations.u2022 Ensures lifeguard rotations and breaks are done efficiently and in accordance with Ellis & Associates, State, andLocal regulations.u2022 Provide needed supervision to prevent accidents.u2022 Assist with the Aquatics & Park Service supervisors to ensure smooth operation of the facilities.u2022 Responsible for assisting in leading a team of approximately 30+ lifeguards within the aquatics department,enforcing established rules, complying with regulations, and maintaining a professional appearance anddemeanor.u2022 Assist in performing supervisory tasks of a team, including resolving conflict, coaching, and developing others,promoting teamwork, and performance management.u2022 Responsible for monthly auditing quota-observing lifeguards 10/20s, live action drills, and operational manikindrops.u2022 Follow proper procedures when testing pool chemicals if necessary.Aquatics Lead El Paso Water Parks Revised 01/06/26u2022 Will serve as the Management Responder for any first aid or medical needs. Responsible for ensuring propercare, directing guests(s) to off-site medical care, or activating the Emergency Action Plan as needed. Willcomplete all first aid reports with clear factual statements.u2022 Responsible for the care and maintenance of issued equipment.u2022 Participate and assist with in-service training programs for safety, customer service at all water park facilities.u2022 Keep the water park areas clear of dangerous objects and substances.u2022 Enforce El Paso Water Parks, Ellis & Associates and Legends Global safety standards.u2022 Will serve as the first management integration for all aquatics related guest concerns. Must be able to thinkcritically and empathetically to reach conclusions.u2022 Act as a first responder and jump in the water to keep guests safe.u2022 Assist in maintaining proper aquatics records.u2022 Immediately report needed repairs to the aquatics supervisor, assistant manager and/or manager.u2022 Present a favorable, professional public image.u2022 Perform related duties as assigned by Aquatic & Park Service supervisor and or manager. Duties may include, butare not limited to, general housekeeping, general maintenance, inspection of equipment and aquatic featureswithin the park.u2022 Assist in opening, closing, and operating of the facility as directed by management.u2022 Complete all required company trainings and compliance courses as assigned.u2022 Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required.u2022 Adheres to company standards and maintains compliance with all policies and procedures.u2022 Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment.u2022 Maintains high standards, positive attitude, and professional appearance.u2022 Attend staff meetings as required. Develop and maintain a harmonious working relationship with all otherdepartments.u2022 Work extended and/or irregular hours including nights, weekends and holidays as needed.u2022 Recognize and respond effectively to all emergency situations.u2022 Maintains current certifications and stays up-to-date professionally in the aquatics and risk management field.u2022 Performs other related duties as assigned.u2022 Recognize and respond effectively to all difficult/emergency situations.u2022 Assists in training and managing Park Services Team including COVID polices, proper chemical training, andcleanliness training.u2022 Follow and enforce all sanitation procedures including safety guidelines and OSHA requirements.u2022 Oversee daily tasks associated with maintaining cleanliness of the park including sweeping, brushing, cleaning,and stocking restrooms, emptying trash cans, etc.u2022 Performs other related duties as assigned.Qualifications & Skillsu2022 Must be 16 years of age or older.u2022 Ability to understand and follow verbal directives and written directions.u2022 Bilingual (English and Spanish) preferred.u2022 Must be able to swim, perform water activities and rescues.u2022 Must be able to swim 50 yards (front crawl or breaststroke), swim under water for 10 feet, and retrieve a 10-poundbrick from bottom of a pool (shallow water).Aquatics Lead El Paso Water Parks Revised 01/06/26u2022 Must be able to swim 200 yards (front crawl or breaststroke), tread water for 2 minutes with hands out of thewater and retrieve a 10-pound brick from the deepest part of the pool (deep water).u2022 Maintain an effective working relationship with clients, employees, vendors, patrons, and others encountered inthe course of employment.u2022 Current Ellis & Associates (or equivalent) lifeguard certification preferred or able to attain certification upon hire.u2022 Recognizes an emergency and takes appropriate action.u2022 Demonstrate leadership experience with team-oriented approach.u2022 Excellent verbal communication skills.u2022 Must be able to work a flexible schedule, including nights, weekends, and holidays.Minimum Education & Experienceu2022 Working towards a High School Diploma or GED preferredu2022 Preferred two years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction.u2022 Ability to puter Skillsu2022 Operate a personal computer using Windows, Microsoft Office, and other standard office equipment preferred.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.u2022 Ability to work in a stationery position and move around the facilities for prolonged periods of time.u2022 Ability to bend routinely and repetitively to lift 20lbs or less and occasionally bend to lift more than 20lbs.u2022 Comfortable working outdoors in various weather conditions. NOTE: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training. The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants that need reasonable accommodation to complete the application process may contact- 915-534-0656 Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

Created: 2026-01-19

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