Onboarding and Experience Specialist, HR Operations

Position Summary:The Onboarding and Experience Specialist is responsible for executing all onboarding related activities for new team members and transfers for the system. The Onboarding and Experience Specialist is responsible for processing in-seat promotions, demotions, lateral moves and additional jobs for team members. The Onboarding and Experience Specialist is committed to ensuring a positive onboarding experience for team members. The Onboarding and Experience Specialist will also serve as a point of continued support for new team members through their first year of hire at Rochester Regional Health. The Onboarding and Experience Specialist will help acclimate new team members to the health system and provide an experience where team members feel welcomed and have a sense of belonging. Job Title: Onboarding and Experience Specialist, HR Operations Department: Human Resources Location: Riedman Campus 100 Kings Highway South Rochester, NY 14617 Schedule: Days, 40 hrs/week Key Responsibilities:Onboardingu2022 Responsible for building relationship with new team members and existing employees throughout the pre-employment and transfer onboarding process.u2022 Responsible for mentoring the candidate through the onboarding process, communicating next steps and timelines to ensure validation of qualifications in a timely manner.u2022 Communicates candidate status to key stakeholders such as: hiring manager, recruiter, learning and development and any additional departments throughout the onboarding process.u2022 Manages all pre-employment background checks to include those required by company or regulatory authorities.u2022 Partners with affiliations to schedule pre-employment health appointments for new team members.u2022 Performs other duties as assigned.Experienceu2022 Responsible for supporting new team members through their first year of employment.u2022 Responsible for creating an environment of engaging and belonging for new team members.u2022 Responsible for communicating to leader identified issues related to new team members experience.u2022 Responsible for collecting and documenting new team member feedback and sharing with appropriate parties.Desired Attributes:u2022 Associateu2019s degree preferred.u2022 Excellent verbal and written communication skillsu2022 Proven ability to build relationshipsu2022 Critical thinking skills with the ability to sense environments and people in need of support.u2022 Knowledge of personnel procedures and policies.u2022 Detailed oriented and client focused.u2022 Ability to prioritize workload, multitask and meet deadlines.u2022 Proficient with Microsoft Office SuiteRole Enabling Competencies:u2022 Organization Skills: Strong organizational skills with a proven ability to take initiative and complete assignments against deadlines.u2022 Communication: Communicates information and ideas clearly and articulately both in written and verbal form. Ability to adapt communication style and methods based on audience and purpose of communication.u2022 Time Management: Prioritizes workload and tasks appropriately and ensure most critical are addressed in a timely manner.u2022 Customer Service: Demonstrates strong customer service skills, with intentions to help and support needs of people and the business.Minimum Qualifications:u2022 2 years of relatable experience required.Required Licensure/Certification:N/a EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employeeu2019s physician or delegate will be considered for accommodations. PAY RANGE: $19.75 - $23.00 CITY: Rochester POSTAL CODE: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Created: 2026-01-19