Blood Bus Operator / Phlebotomist

Position SummaryUnder direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.Schedule- This position requires open availability to accommodate the availability of our community partners and blood drive scheduling- Full-time opportunity (32-40 hours weekly)- 5 day work schedule- Schedules are posted two to three weeks in advanceTotal Rewards PackageCompensationThe target salary for this position is $19.40/hour plus evening and weekend shift differentials.The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.Responsibilities- With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.- Understands and performs to all applicable regulatory and compliance requirements.- Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.- Treats donors with customer service excellence, presenting a positive image.- Recognizes when the customer is distressed and responds appropriately with tact.- Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.- Prepares collection site and performs set up, including technology systems (may include quality control).- Performs donor screening (collects donor histories) and mini-physical.- Performs phlebotomy.- Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.- Recruits and converts donors for automation.- May prepare and pack units for transport.- Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.- May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.- Rebooks donors for future donation appointments.- Travels to other local collection sites, as determined by business need.- Requires evening, weekend and holiday work hours.- Creates a safe environment for donors and staff members.- Operates and performs routine maintenance on equipment including troubleshooting.- Maintains product integrity and ensures proper identification of all donors.- Completes department records and maintains organization, as needed.- May participate in validation of new processes or new equipment.- Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.- Other duties, as assigned.- Performs other duties as assigned- Complies with all policies and standardsQ alificationsEducation- High School Diploma required- GED requiredExperience- 1-3 years relevant people facing experience preferred- Less than 1 year Typically requires less than 1 year of job-related experience. requiredKnowledge, Skills and Abilities- Valid drivers license with prior driving experience. required- Valid CDL with air brakes endorsement (B). required- Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required- Must have basic mathematical aptitude. required- Ability to apply judgment to written or oral instructions. required- Ability to organize work to provide productive work flow. required- Flexibility to work independently and with a team. required- Has strong attention to detail. required- Must have good communication skills, including the ability to provide feedback to peers. required- Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. requiredTools and Technology- Personal Computer (desktop, laptop, tablet). required- General office equipment (computer, printer, fax, copy machine). required- Vehicle navigation system. required- Microsoft Suite (Word, Excel, PowerPoint, Outlook). required- Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer required- Phlebotomy collection equipment including: Blood mixer Trima Alyx required

Created: 2026-01-19