Senior Manager Operations Fulfillment

Senior Manager Operations FulfillmentJob LocationsUS-PA-RemoteRequisition ID2025-21719Location NameRemoteCountyLancasterCategoryOperationsPosition Type (Portal Searching)Full-TimeFLSA StatusExemptValue PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.OverviewThis is a remote position, must be located in PA, NJ, MD, DE, or VA. u00a0Must have the ability to travel on-site at least once per month to our headquarters location in Lancaster, PAThis role is accountable to lead, develop, and execute on the fulfillment, post-closing, and collateral management processes associated with commercial lending. It is accountable to ensure an efficient loan closing process, accurate documentation completion, and tracking associated with internally prepared and attorney prepared documents. The role is accountable to design efficient and scalable processes from customer acceptance terms through post-closing, collateral perfection, and loan board. The role will ensure the quality and proper handling of all facets of collateral perfection and file management.ResponsibilitiesManage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities. Ensure all process are designed and executed in a manner that delivers automated integration and quality output for loan boarding, and delivers compliance outcomes with full data accuracy for loan boarding and life of loan servicing of accountResponsible to manage two pathways within commercial loan fulfillment which includes both internally prepared documents and attorney prepared documents. Responsibilities include understanding of loan documentations to provide guidance on interaction with attorneys, including performance management and recommendations for approved attorney list.Responsible for pipeline tracking in all areas of responsibility, compliance with applicable regulations, and timely delivery of service, including the development of effective pipeline management tools for team and leadership.Responsible to manage the use and efficiencies of the applicable systems, workflows, and processes. Manages and facilitates the design of an efficient and scalable operation. Develop metrics that demonstrate team and area performance in accordance with SLAs and budget expectation.Lead and manage teams, manage team projects, and own team resources to ensure that day to day work is standardized, organized, and effective. Conduct a

Created: 2026-01-19