Development Operations Associate

JOB TITLE: Development Operations Associate SUPERVISOR: Chief Development Officer STATUS: Full-time, in-person If you are interested in being part of a warm and welcoming professional team focused on ensuring a place of belonging and delivering excellent opportunities to its members and the community, come join our team. The Kaplen JCC on the Palisades (Kaplen JCC) is seeking a professional who enjoys bringing people together, building a community and creating a culture of philanthropy. POSITION OVERVIEWWe are seeking a Development Operations Associate. This is a full-time position that provides overall administrative support to the Development Office of the Kaplen JCC on the Palisades.This position is responsible for the workflow and effectiveness of all development operations: gift processing and reporting, donor information, and record keeping for campaigns, appeals, and events. The Development Operations Manager plays a key role in ensuring the accuracy and integrity of donor systems and data. The ideal candidate is an excellent project manager, thrives in a team-oriented environment, and is committed to ensuring that agency-wide fundraising is successful. Under the guidance of the Chief Development Officer, the candidate will contribute to the strategy and growth of a thriving institution that has served as an important part of the Bergen County Jewish community for nearly seventy-five years.RESPONSIBILITIES AND OPPORTUNITIES Manage day-to-day processing of gift and pledge data entry (Salesforce NPSP), transaction processing, acknowledgement letters, receipts, matching gifts, recurring giving, tribute and memorial gifts, and other outgoing material as appropriate Maintain agency wide donor and prospect records, supporting cultivation and stewardship data entry Generate reports, analyses, and presentations as requested to highlight fundraising progress Work collaboratively with IT and Finance departments to resolve fundraising database and reconciliation issues Track, monitor, and assist with the implementation of all recognition for donors and corporate sponsors throughout the agency Review criteria, prepare lists, and track results for digital and/or print fundraising appeals Coordinate, schedule, and facilitate development department related meetings as needed Support the successful implementation of key fundraising and stewardship events as needed Assist with individual and institutional prospect research Support grants pursuit by collecting and organizing documentation as necessary Prepare donor briefings and other materials for cultivation and stewardship activities Oversee the production and distribution of calendar year donation reports Assist with donation reconciliation with the Finance department Other duties as requiredSALARY RANGE $55,000 - $65,000- commensurate with experience BENEFITS Full-time: Complimentary JCC family or Individual membership employee discounts on all programs, services and events Generous paid time off, paid floating federal holidays, paid Jewish holidays Health and dental insurance 403b employer contribution FSA/HSA options Life insurance long-term disabilityTo : Please send cover letter and resume to Shani Waismel-Stein at Minimum Qualifications: Minimum two years development operations or administrative support experiencePrevious experience with Salesforce/NPSP preferred (other CRM database acceptable), and working knowledge of development data management best practiceHigh-level knowledge of all Microsoft Office applicationsDemonstrated organizational skills and high attention to detailExcellent customer service skills and ability to communicate professionally with internal and external audiencesFlexibility to work evenings and weekends as necessary for agency eventsA Bachelor's degree or equivalent professional experience is required Salary: $55,000 - $65,000 Agency Information: Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our 185,000 square foot building plus acres of outside grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise, spin and pilates studios, 2 gymnasiums, tennis and racquet courts, indoor track, a luxurious spa, multiple playgrounds and fields and so much more. The JCC is home to the renowned Thurnauer School of Music, Leonard and Syril Rubin Nursery School, Neil Klatskin Day Camp, and the JCC Dance and Drama Schools. The JCC is also proud to offer extensive, high quality programs and services to adults of all ages, as well as to seniors and individuals with special needs.VISIONOur vision is to be the center point of Jewish life in our community and to engage all generations in our mission and values.MISSIONDeeply rooted in Jewish values and tradition, the Kaplen JCC on the Palisades is a vibrant home for the Jewish People that welcomes all and cultivates the social, intellectual, physical and spiritual well-being of the entire community.VALUESWe are committed to demonstrating the following values and ask respect for these values from those with whom we interact:COMMUNITYCONNECTION TO JUDAISM AND ISRAELINTEGRITYQUALITYRESPECTRESPONSIBILITYSAFETYTIKKUN OLAM (repairing the world)

Created: 2026-01-19