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Donor Services Associate I

Goodwill Industries of the Inland Northwest - Spokane, WA

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Job Description

This job was posted by : For more information,please see: (Downtown) Spokane, WA - Full &/or Part-Time/HourlyWage:$17.13 p/hEmploymentBenefits:[donated goods from the public. Maintain area in a neat andorderly manner both inside and outside. If located in a facility, assistin other areas of the store as needed. Goodwill is always acceptingapplications for this position in order to maintain an applicant pool.Must pass background check.Essential Functions:Provide outstanding customer service.Greet donors at their vehicle.Assist in unloading acceptable donations in a timely and courteousmanner.Thank donor for donations and ensure a receipt is offered to each donor,regardless of size of donation.Maintain a well-groomed appearance and acceptable dress in compliancewith Goodwill Industries of the Inland Northwest's Dress Code. Thisincludes issued items such as DSC vests.Prepare records and reports, as requested.Keep supervisor informed of problems and suggestions related to thejob.Store DSA's will perform other duties in production and retail ply with all Goodwill Industries of the Inland Northwest policies,CARF standards, and safety regulations.Sort donations according to current Goodwill Industries of the InlandNorthwest requirements.Store DSA's will ensure donations are secure and appropriate sort isperformed indoors.Keep donation area neat, clean, and orderly.Ensure equipment is in good working order.Maintain an accurate count of donors on the DSC Worksheet.Ensure the DSC is properly closed and locked at closing (please refer toOperating Manual).Call supervisor at beginning of each shift to report in and advise ofcondition of DSC site and donor counts.Report any maintenance or safety discrepancies immediately to yoursupervisor.Attend department, organization and other meetings/training asrequired.Work collaboratively with Workforce and Family Services to provideparticipant services.Follow all policies, procedures, and directives of Goodwill Industriesof the Inland Northwest assuring safety of personnel or property.Properly wear and maintain all required Personal Protective Equipment(PPE).Maintain agency confidentiality. Violation of confidentiality is causefor immediate ply with all health, safety, and fire standards and all local, state,and federal regulations (WISHA & OSHA).Other duties as assigned.OUR MISSIONGoodwill Industries of the Inland Northwest helps people buildindependence within the communities we serve.OUR VISIONWe at Goodwill Industries of the Inland Northwest will be satisfied onlywhen every person we serve has the opportunity to achieve his or herfullest potential as an individual, enriching our communities.OUR VALUESRespectWe treat all people with dignity and respect. We put people first andbelieve in the potential of individuals to make positive changes intheir lives. We pursue and celebrate diversity. We continually seek toexceed the expectations of all of our stakeholders: donors, customers,participants, employees, volunteers, and community partners.QualityWe provide programs that are high quality, effective, and relevant tothe changing needs of the communities we serve. We place a high priorityon safety in all that we do.We embrace innovation, continuous improvement, creativity,collaboration, and change.ResponsibilityWe continually strive to meet the highest ethical standards.Stewardship: we honor our heritage by being socially, professionally,financially, and environmentally responsible.We believe in our accountability to our constituents, each other, a dourselves.For more information, or to apply now, you must go to the website below.Please DO NOT email your resume to us as we only accept applicationsthrough our website.

Created: 2026-01-19

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