Data Support Specialist (OPS Part Time)

General Description / Primary PurposeThe Data Support Specialist works within the Advancement Operations team toprovideclerical and technical support within the divisions data operations. This position assistswith maintaining the universitys donor and alumni database. Acting as support for database users, the Data Support Specialist helps process commondata requests and verify data. Core responsibilities include:-Assisting with internal support tickets.-Conducting routine data entry and data hygiene checks.-Running scheduled data imports under supervision through existing templates.-Assisting data analysts by performing initial data checks on reports, dashboards,and data pulls.Job FunctionResponsibilities include, but not limited to:-User Support and Ticket Resolution (Primary Function): Provides front-line supportto internal database users. This role will process standard internal tickets, assistwith documentation, and escalate complex issues to superiors.-Database Operations: Uses Blackbaud Raisers Edge and Omatic Cloud toexecutestandard import/export processes and update constituent records as directed.-Data Quality Assurance (QA): Performs data verification and Quality Assurance (QA) reviews on data pulls from data analysts to ensure the information is accurateprior to delivery.-Data Cleanup and Hygiene: Identifies and flags data anomalies and executes routinedata checks to identify data anomalies.-Security and Compliance: Processes user access from confidentialityagreement,update security logs to record who has access, and files confidentiality agreements.-Scheduled Reporting and Logging: Assists in logging our Fiscal Yearreportingsnapshots on a monthly basis to ensure accurate historical tracking (FY: July 1 - June 30).-Data Uploads and Imports: Runs monthly data uploads, includingemployee/alumniinformation updates through established templates.-Administrative and Ad-Hoc Duties: Documents meeting minutes and action items.Assists with ad-hoc reporting, automation efforts, and other duties as assigned.Departmental Requirements-Technical Skills: Proficiency in Microsoft Office Suite is required, specifically Excelskills for data manipulation, formulas, and formatting. Familiarity with coding or syntax writing (via an IDE) is a bonus but is not required.-Problem-Solving: Ability to troubleshoot basic user issues and follow standard operating procedures (SOPs) to resolve them.-Communication: Good interpersonal skills and the ability to explain basic technical steps to the common user.-Adaptability: Ability to work on assigned tasks with potential interruptions.-Organization: Ability to handle multiple assigned tasks and meet deadlines.-Initiative and Learning: A self-starter who is eager to understand the how andwhy of data operations and is comfortable asking questions to ensure accuracy.Required documents to be uploaded:1. Cover Letter2. ResumeCurrently enrolled UNF students are NOT eligible to work an OPS position.Statement(s) of UnderstandingThis position requires a background check. In conjunction with the University's policy, this position may also require a credit check.The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the Universitys Title IX Administrator or any divisional Title IX CoordinatorEqual OpportunityThe University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on t e basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an invest

Created: 2026-01-19