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Home Health Intake Coordinator - Puget Sound Region

MSCCN - Tacoma, WA

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Job Description

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.FTE: 1.0, Shift: Days Schedule: Mon-FriPosition SummaryThe Intake Coordinator is the functional expert responsible for appropriately receiving and coordinating Home Health referrals from physicians, hospitals, facilities and other community referral sources. Operating with minimal supervision, this position requires substantial specialized knowledge, judgment, and skill. The Coordinator verifies home health appropriateness; processes referrals and prior authorizations; completes pre-registration as required by patient type and anticipated service; submits and monitors pre-authorizations; creates price estimates; communicates Advance Beneficiary Notice (ABN) issues to referring providers, and works with referring providers to resolve pre-service authorization denials. The coordinator uses critical thinking skills in making decisions regarding patient care that includes knowledge and integration of relevant standards, resources, and data while working with the LPN and RN Intake Coordinators to make informed patient decisions.RequirementsTwo (2) years of experi-ence in dealing with the public in a customer service roleExperience in not for profit health care fieldThree (3) years of pre-authorization or referral coordina-tor experience; OR Three (3) years of experience in scheduling; OR Two (2) years of Home Health and or Hospice intake experienceOur ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging: We work to create a true sense of belonging for all our employeesMission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership: Washington state's largest community-based, locally governed health systemEmployee-centric: Named Forbes

Created: 2026-01-19

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