Loss Prevention Officer
Omni Hotels - Austin, TX
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Location Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spau2019s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seeking a full-time Loss Prevention Officerfor the beautiful Barton Creek Resort & Spa Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 Responsibilities + Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. + Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. + Initiate and follow-up with all investigations of crimes committed against property and persons. + Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. + Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. + Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. + Monitor/distribute visitor and vender access to the property by distributing visitor badges. + Perform frequent bag checks for associates leaving the property. + Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. + Maintain confidentiality when dealing with sensitive guest or associate issues. + Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. + Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Qualifications + Must be able to stand and walk for up to 4 hours per shift. + Must be able to communicate effectively by telephone, email, radio and reporting. + Must have basic computer knowledge. + Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. + First Aid/CPR Certification is preferred. + Must be able to remain calm and professional during stressful situations. + Must be able to work a flexible schedule including overnight shifts, weekends and holidays. + Must be 21 years of age or older. + Must possess a valid driver license and be able to pass a Motor Vehicle Report, defined as no more than 1 moving violation in the most recent 2 years. + Must be able to pass a pre-employment drug screening. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to Job LocationsUS-TX-Austin Posted Date18 minutes ago(1/19/2026 5:57 PM) Requisition ID 2026-132116 # of Openings 1 Category (Portal Searching) Loss Prevention
Created: 2026-01-21