Physician Associate Director of Medical Operations

Physician Associate Director of Medical OperationsLocation US-KY-LouisvilleJob ID352407Pos. CategoryMedical - PhysicianPos. TypeFull TimeRecruiter : Full Name: First LastKaren BrownOverview$100,000 Bonus EligibleAssociate Director of Medical OperationsHQ @ Fern Valley Concentra, our premier 24 hour location in Louisville.Through our evidenced based medicine approach, Concentra's goal is to provide quality patient care while treating everyone with friendliness, skill, and respect. We strive daily to promote a diverse environment of acceptance and compassion for our colleagues and cultivate a welcoming atmosphere where our patients can heal.As we've grown, we've expanded into urgent care, wellness services, administration, onsite health and wellness centers, and telemedicine. All these services together make achieving health easier and more accessible for our patients, clients, colleagues, and all provide you with unmatched support, education, career advancement opportunities, and benefits.The Associate Director of Medical Operations position involves providing direct patient care and leading by example to ensure an exceptional patient experience. The role includes identifying and communicating opportunities for clinical quality improvement, driving patient ,and collaborating with leaders to support a caring treatment environment. Additionally, the position involves mentoring future clinical leaders, fostering a professional and collaborative environment, and maintaining relationships with key stakeholders to drive market growth.Responsibilities- Assumes the role and responsibilities of CMD, whether functioning in the capacity of CMD at a specific location or in the capacity of the Market Float.- Identifies and communicates to DMO opportunities to improve clinical quality, workflows, and safety at the center and market levels.- Drives patient and client experience and satisfaction metrics.- Practices excellent service delivery and leads by example.- Works with DMO and DTO to identify clinical improvement opportunities.- Works collaboratively with operations to ensure appropriate support and work flows that foster a caring environment for treatment.- Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.- Mentors and trains future clinical leaders while treating.- Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.- Assists with or leads clinical meetings for DMO as needed.- Understands center financial drivers and outcomes in order to achieve annual business plan.- Assists DMO, ADO and EA to make staffing adjustments to unforeseen coverage needs.- Direct reports: Varies- Budget responsibility: YesWhy Choose UsWith more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice..Qualifications- Active and unrestricted medical license- Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date)- Must be eligible to participate in Medicare- Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred- FMCSA NRCME certification preferred or willingness to obtainAdditional Data$100,000 Bonus eligible- - Compensation package: - Competitive base salary with annual merit increase opportunity - Monthly Medical Director Stipend - Monthly RVU Bonus Incentive - Quarterly Quality Care Bonus Incentive - Generous Paid Time Off package for new colleagues include: - 24 days of regular PTO - 10 days of CME PTO - 6 days of holiday PTO - 6 days of illness leave PTO - Medical Malpractice Coverage - Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. - 401(k) with Employer Match - Tuition Reimbursement opportunity - Medical/Vision/Prescription/Dental Plans - Life/Disability Insurance: - Colleague Referral Bonus Program - Opportunity to teach residents and students - Training provided in Occupational Medicine - Supplemental health benefits (accident, critical illness, hospital indemnity insurance) - Pre-tax spending accounts (health care and dependent care FSA) - Concentra accredited CME courses - Occupational Health University - Leadership development programs - Relocation assistance (when applicable) - Commuter benefits - Identity theft services - Colleague discount program - Unmatched opportunities for advancement locally and nationally - This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: r ace, color, national origin, religious beliefs, s ex (including pregnancy), age, disability, s exual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.EOE, including disability/veterans We consider applicants for all positions without regard to r ace, color, r eligion, creed, gender, national origin, age, s exual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Created: 2026-01-21