Director of Operations (Telecom)

Job Description Insight Global is assisting a client in identifying a Director of Operations to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. Itu2019s ideal for someone who enjoys being in the thick of operations u2013 coordinating resources, solving real-time problems, and building scalable systems from the ground up. You would oversee 6-7 direct reports including a few Construction Managers as well as a Field Ops Manager and GM. Your entire LOB would consist of about 20 crews and would be around 70 employees and would report directly to the CEO. Key Responsibilities: u25cf Oversee and scale U.S. field operations (crew performance, safety, logistics) u25cf Standardize and streamline processes across regions u25cf Build and manage mid-level operations team u25cf Implement SOPs, dashboards, KPIs u25cf Lead compliance, vendor management, and procurement u25cf Support ESOP communication and HR coordination Ideal Candidate: u25cf Senior leadership experience in telecom, construction, or field services u25cf Proven success scaling field operations u25cf Skilled in logistics, workforce management, and financial oversight u25cf Familiarity with compliance and safety regulations u25cf Entrepreneurial mindset; strong communication and team-building skills Salary expectations for this role are between $135k-$150k based on years of experience and there is a potential for performance bonuses at the end of the year. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - Strong management and operations experience within the Telecom field - 5+ years in telecom, tower services, field ops, or infrastructure deployment - Experience managing crews, vendors, or subcontractors - Demonstrated ability to lead field operations at scale and drive accountability - Hands-on leadership style with a builder mentality - Ability to read and interpret, Construction Drawings, MOPu2019s, and Structural analyses - Familiarity with 5G/4G/LTE technologies - Experience with Ericsson, AT&T, or similar tower ecosystem players - Familiarity with AI-supported scheduling tools or workforce platforms - Military logistics or multi-site field rollout experience - Bilingual in Spanish

Created: 2026-01-22