Shift Manager

Description: The Shift Manager is self-motivated and actively engaged with the restaurantu2019s employees and demonstrates care, respect, leadership and passion for restaurantu2019s guests, crew and managers. This candidate provides oversight of restaurant operations throughout their shift, looking for ways to create feel good moments for guests and team members. The role of the shift manager includes leading shifts in accordance with McDonaldu2019s shift management requirements, health department regulations, and RHJOC policies and procedures to deliver gold standard quality, service, cleanliness and value that our customers expect. The Shift Manager is responsible for leading and coaching their restaurant team to ensure our customers receive safe, hot, and great tasting food in a timely matter. Key functions of shift management include maintaining food safety and cleanliness standards, managing floor operations, coaching and providing support to crew members, ensuring great customer service through speed, quality and accuracy. The Shift Manager also uses tools to plan a successful shift, set and achieve targets, and manages cash controls, food inventory, and floor labor. This position requires a comprehensive knowledge of McDonald's restaurant operations, people leadership, customer service standards, and the ability to set and achieve shift targets, identify and respond to danger zones and communicate within the restaurant leadership team. This position requires the ability to lead team members through communication and coaching. This job requires the flexibility to work nights and weekends as needed to support restaurant operations. Prerequisites: u00b7 McDonaldu2019s Certified Shift Manager (McDonaldu2019s Leadership Transitions course completion) u00b7 ServSafe Food Safety Handler certification u00b7 18 years of age or older u00b7 1+ years McDonaldu2019s shift management experience preferred Compensation & Benefits: Compensation is commensurate with experience. Starting wage for a certified and experienced McDonaldu2019s Shift Manager begins at $15.00/hr. plus bonus and benefits described below. Applicants seeking consideration for Shift Manager that are not currently LT certified will be considered for employment as a crew member prior to entering the RHJOC Shift Manager Training Program. Benefits: u00b7 Accrued annual vacation time and paid time off (accrual up to 1 week of vacation time) u00b7 Performance-based Shift Manager bonus program u00b7 Performance-based wage increase at 3 months and at 6 months (up to $2.00/hr. total increase) u00b7 Annual performance-based merit increases u00b7 Flexible schedule u00b7 Medical insurance (three plan options up to $2500 employer annual contribution) u00b7 Dental insurance u00b7 Vision insurance u00b7 Legal assistance u00b7 Uniform allowance u00b7 Free employee meals u00b7 Online High School Diploma/College tuition program (up to $3,000 per year) u00b7 Advancement opportunities to Department Leadership Schedule: Scheduling needs may vary depending on the needs of the restaurant at the time of interview. Weekend work is required. This is a part time hourly position. New shift managers are required to attend shift manager onboarding and training programs to prepare them for success in their position. Requirements: + Ability to travel between organization stores and training events. + Ability to access and utilize technology, including McDonald's computer systems. + Ability to work independently and as part of a cross-functional team. + Ability to work cohesively with coworkers to build strong restaurant teams. + Strong communication skills with team members via telephone, in-person, and digital channels. + Strong attention to organization, detail, and timeliness. + Ability to work with confidential and sensitive information. + Ability to work in high-pressure environments, and able to adapt quickly to changing information and situations. + McDonaldu2019s OTP Level 1 certification required within 6 months of hire. Disclaimer: RHJOC Enterprise is an equal employment opportunity employer. This job posting contains general information about the Shift Manager role and is not a complete description of all job duties. RHJOC Enterprise reserves the right to modify roles and responsibilities as needed. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonaldu2019s USA. This franchisee owns a license to use McDonaldu2019s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonaldu2019s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonaldu2019s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonaldu2019s USA has no control over employment matters at the restaurant. McDonaldu2019s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonaldu2019s USA. I understand that this franchisee is a separate company and a separate employer from McDonaldu2019s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonaldu2019s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_EF272636-20FE-42F1-9032-EB3BD19C8BA2_67671McDonaldu2019s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Created: 2026-01-22