Department Secretary

Employment Type: Part time Shift: Rotating Shift Description: Mercy Medical Center a member of Trinity Health of New England is looking for a Department Secretary to join our Operating Room team. The Per Diem Department Secretary is responsible for providing exceptional customer service to all patients and clients in the operating room and perioperative services department and is responsible for the coordination of clerical /administrative tasks and dept activities. The Department Secretary provides cooperative support and assistance to promote smooth operation of the department including scheduling, greeting clients, answering phones and assists in billing. Assists in other areas of Perioperative Services providing coverage in reception, client intake, scheduling and recovery. What will you do _:_ + Greets callers and visitors, determines nature of their business, and provides appropriate information. + Operates a multi-line telephone system. Answers callers/visitorsu2019 questions + Responsible for scheduling emergency surgeries according to the existing daily schedule + Coordinates changes in the OR schedule with other departments (Recovery, ASU, Radiology, Emergency and IN Patient units). + Works collaboratively with other departments to ensure any changes in the OR scheduled time are communicated + Maintains proficiency with office computer systems. Performs clerical duties and data entry duties in a fast paced environment Requirements: + Education : High School diploma or general equivalency diploma (GED) required. + Preferably 1 -2 years' experience in healthcare + Excellent computer abilities. + Excellent written, oral communication and customer service skills. + Familiarity with medical terminology. + Excellent organizational skills with the ability to follow written and verbal directions with multiple steps. + Ability to work collaboratively and efficiently within a team treatment model. + Ability to manage multiple phone lines simultaneously. Highlights + PER DIEM + Mission Drive Team Environment + Flexible Schedule Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Created: 2026-01-22