Customer Specialist NE

DESCRIPTION Join us as a Customer Specialist NE . Youu2019ll own vendor replenishment, keep item data spotu2011on, and act as the retailer liaison to resolve order issues before they impact shelves. Great fit for detailu2011oriented pros who enjoy fast problemu2011solving, crossu2011team collaboration, and visible wins in retail operations. RESPONSIBILITIES Responsibilities u2014 What youu2019ll do + Own vendor replenishment for your assigned retailer/market , advising teams and ensuring accurate, on time vendor purchase orders from creation through confirmation. + Set up and maintain item data (pricing, promotions, pack/size, and dimensions) so product information is clean, current, and consistent across retailer systems. + Monitor replenishment systems daily to catch inaccuracies early, prevent stockouts/overstocks, and keep orders flowing smoothly. + Serve as the liaison between Acosta and the retailer , troubleshooting order issues and driving quick, professional resolutions. + Build strong relationships with vendor partners within the retaileru2019s organizationu2014be their trusted point of contact. + Update authorized assortments and store codes weekly so stores reflect the latest item lists and distribution. + Validate and correct product data quality (e.g., invalid UPCs, weights, pallet/cube specs) across customer systems to improve accuracy and speed. + Support Business Managers with inventory reviews, codeu2011date checks, and warehouseu2011level product rotation to protect onu2011shelf availability. + Collaborate as a core team player to strengthen Acostau2019s customer partnership and deliver flawless retail execution. + Jump in on special projects that streamline processes and enhance the customer/vendor experience. QUALIFICATIONS Education & Experience + High School Diploma/GED required; some college preferred + 4+ years customer service experience (2+ years senior level) + Food brokerage experience as Sales Support Associate or Lead strongly preferred Skills & Abilities + Advanced proficiency in Word, Excel, presentations, and email + Typing speed: 60+ wpm + Strong interpersonal, organizational, and administrative skills + Effective verbal and written communication + Professional image and ability to represent the company Other Requirements + Valid driveru2019s license and reliable transportation + Comfortable using standard office equipment Physical Requirements + Seeing #DiscoverYourPath ABOUT US Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agenciesu2014Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. Thatu2019s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitionsu2014whether youu2019re looking for part-time flexibility or full-time career advancement. Ready for a career path thatu2019s as unique as you? Discover your path at Acosta Group Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include

Created: 2026-01-22