Implementation Consultant

Implementation Consultant Job Description: As an Implementation Consultant, you will be providing consulting and software implementation services to our customers on Sage HCM software including support to other software via integration. You implement software with minimal guidance or supervision. You have had meetings with clients, identified requirements, and translated them to software solutions. Youu2019ve managed clients and set expectations. Youu2019ve got monthly billable hours u2013 hitting all the minimums This is a hybrid role: 3 days per week onsite Key Responsibilities: u2022 You will be delivering services to customers following our Project Delivery Methodology and utilizing our service delivery tools while adhering to project plans and staying within a projectu2019s scope (as defined in the signed Statement of Work). u2022 System Setup & Configuration: Design, configure, and validate key HCM components including Company Setup, Payroll & General Ledger Mapping, Tax Configuration, Time Off Plans, Workflow Management, Security Roles, Position Management, and Time & Expense Tracking. u2022 Business Process Alignment: Collaborate with clients to map existing HR and payroll processes into Sage HCM, ensuring optimal configuration and alignment with compliance requirements and organizational policies u2022 You will be supporting customer legacy system data migration including performing data import template reviews, identifying/resolving customer population errors, and loading the data via the Sage HCM user interface. u2022 Training & Troubleshooting software troubleshoot system issues and deliver hands-on training sessions to guide clients through using the software effectively. u2022 Integration Support: Collaborate with integration teams to connect Sage HCM with external systems (e.g., accounting, benefits, or timekeeping platforms), validating data flows and ensuring system interoperability as needed. u2022 Project Communication: Itu2019s essential that you complete assignments on-time and provide regular status updates on work assignments to Project Managers and our customers. u2022 You will keep current on the latest software features and enhancements released quarterly by Product Management. Qualifications: u2022 5+ years of experience delivering professional consulting or implementation services for HCM, ERP, or financial management software (Sage Intacct or other ERP experience is a plus). u2022 Strong understanding of HCM setup principlesu2014including organizational structures, payroll taxation, benefits administration, and time management. u2022 Proven experience conducting client discovery sessions, performing software configuration, and guiding end users through implementation and adoption, and administrative level training. u2022 Exposure to multiple industries such as non-profit, construction, government, and service-based organizations, with an understanding of unique payroll and compliance requirements. u2022 Demonstrated ability to manage multiple client projects simultaneously, meeting deadlines and utilization goals while maintaining high customer satisfaction. u2022 Experience implementing SaaS-based software and a passion for technology, process, and automation, with a strong focus on Client success. u2022 Advanced analytical, communication, and problem-solving skills. u2022 Bacheloru2019s degree in Business, Accounting, HR Management, or a related field (MBA or CPA a plus). Plenty of perks: u2022 Competitive salaries that landed us top 5% of similar sized companies (according to Comparably) u2022 Comprehensive health, dental and vision coverage u2022 401(k) retirement match (100% matching up to 4%) u2022 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday) u2022 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date u2022 5 days paid yearly to volunteer (through Sage Foundation) u2022 $5,250 tuition reimbursement per calendar year starting 6 months after hire date u2022 Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually) u2022 Library of on-demand career development options and ongoing training offerings What itu2019s like to work at Sage: Careers homepage -reviews -page - #LI-JM1 Function: Customer Operations Country: United States Office Location: Atlanta;Austin Work Place type: Hybrid Advert Working at Sage means youu2019re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage:/en-us/company/careers/working-at-sage/ Watch a video about our culture:/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out . Learn more about DEI at Sage:/en-us/company/careers/diversity-equity-and-inclusion/ Equal Employment Opportunity (EEO) Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

Created: 2026-01-22