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Human Resources Business Partner

Concentrix - Phoenix, AZ

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Job Description

Home (u00bbJob Details Human Resources Business Partner Human Resources Other Location United States Of America Language English Apply Now ( Summary The People Solutions Business Partner is responsible for supporting Human Resources strategy by providing expertise and leadership to a region in designing, evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives. Description Essential Functions/Core Responsibilities u2022 Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive development and execution of short-term strategy and execution of long-term departmental strategy u2022 Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation u2022 Understand market conditions and best practices and apply to Human Resources philosophy, strategic plans, and organizational changes to ensure Human Resources policies and programs are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain compliant, competitive, and in alignment with the organization's overall strategies u2022 Lead a regional team in processing and responding to employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team u2022 Manage facilitation, and may assist with the development, of HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams u2022 Direct regional team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop and implement creative and proactive solutions and gauge program effectiveness u2022 Oversee and may conduct investigations on workplace situations, prepare documentary requirements for complex labor-related cases, and represent the company in legal matters, as required; with a focus on issue resolution within assigned region u2022 May serve as Human Resources Lead on large-scale projects being conducted across the organization u2022 Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues u2022 Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization Candidate Profile u2022 Minimum of 5+ years of experience in an HR generalist role. Significant Progressive Management and team leadership experience within a high-volume/fast-paced setting u2022 Demonstrated extensive knowledge and understanding of human resources laws, processes and procedures relating to staffing, employee relations, and payroll within a contact centre environment u2022 Credibility and confidence to make an immediate impact at all levels within organization. Excellent Interpersonal and organizational skills and a u2018can dou2019 proactive attitude are essential u2022 University Degree Preferred u2022 Experience with Workday preferred u2022 Excellent communication skills, both written and verbal skills; ability to effectively present information to internal and external associates u2022 Advanced Microsoft Office skills a requirement u2022 Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team u2022 Demonstrated ability to comprehend, analyze, and interpret This is an onsite role and the ability to work at our Arnold, MO site is a requirement. Career Framework Role u2022 Provides leadership to managers, supervisors and/or professional staff u2022 Is accountable for the performance and results of multiple related units u2022 Recommends operational objectives and develops departmental plans, including business, production and/or organizational priorities u2022 Controls resources and policy formation in area of responsibility u2022 Decisions are guided by resource availability and functional objectives u2022 Develops and administers performance requirements; may have budget responsibilities The base salary range for this position is $75k- $87k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is Jan 25, 2026. Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: u2022English ( u2022Spanish ( To request a reasonable accommodation please clickhere (. If you wish to review the Affirmative Action Plan, please clickhere (.

Created: 2026-01-22

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