Front Desk Associate - 2nd Shift - Club Wyndham ...
Travel + Leisure Co. - San Francisco, CA
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We Put the World on Vacation Travel + Leisure Co. is the worldu2019s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How Youu2019ll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guestsu2019 vacations memorable from registration to checkout. Youu2019ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. Front Desk/Customer Service/Front Desk Agent 1st Shift 10am u2013 6:30pm or 2nd Shift 2:30pm u201311:00pm 6 months of hospitality front desk experience How You'll Make an Impact: + Bring smiles to guests from around the world by providing warm welcomes. + Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions. + Process cash and credit card transactions strictly following established procedures. + Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities. + Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios. + Reserve and confirm reservations for individuals and/or groups. + Provide guests with room rate quotes. + Respond to guest inquiries and concerns as quickly and completely as possible. What Youu2019ll Bring: + 6 months of hospitality front desk experience. + Professional appearance and a positive, can-do attitude. + Excellent communication skills with the ability to read, write and understand English. + Ability to solve problems with minimal supervision. + Basic math skills and knowledge of proper cash handling procedures. + Ability to multitask and work in a fast paced environment. + Strong attention to detail and organization skills. + Basic computer and office skills. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. u2022 Medical u2022 Dental u2022 Vision u2022 Flexible spending accounts u2022 Life and accident coverage u2022 Disability u2022 Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) u2022 Wish day paid time to volunteer at an approved organization of your choice u2022 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) u2022 Legal and identity theft plan u2022 Voluntary income protection benefits u2022 Wellness program (subject to provider availability) u2022 Employee Assistance Program Compensation Generally starting at $25.00 - $25.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youu2019ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whatu2019s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Created: 2026-01-22