Administrative Assistant (Austin)

WHO WE ARE:The Texas Workforce Commission's (TWC) UI Admin and Ops Support department is looking to hire an Administrative Assistant II position. This position is located at 1411 Brazos St., Austin, Texas. Applicants should demonstrate they enthusiastically share our departments E.P.I.C. vision and values in a positive, high-paced, and energetic team environment. This position will have an on-site work schedule in Austin, Texas.TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.WHAT YOU WILL DO:The UI Administrative Assistant II performs routine (journey-level) customer service work and administrative and/or technical duties for UI Administration and Operational Support team and Tele-Centers. Work involves providing quality customer service for the unemployment benefits program with the Texas Workforce Commission. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.YOU WILL BE TRUSTED TO DO:-Provide quality and efficient customer service.-Receive and sort faxes and incoming/returned mail.-Record, screen, and process Employer Responses, and creates cases if needed.-Review, process, and route all UI documents, forms, or correspondence to appropriate parties.-Use FileNet to quality check all documents as needed.-May prepare and provide claimants and employers copies of requested documents or correspondence.-Process specific tasks such as work search log verifications and keying payment requests.-Adhere to strict deadlines.-Perform related work as assigned.YOU ARE GREAT FIT WITH:-Strong word processing and data entry.-Ability to type 40 words per minute with minimal errors.-Experience using copiers, printers, scanners, calculators, and fax machines.-Knowledge of Microsoft Word, Excel, Outlook, and Internet browsers.-Good verbal and written communications skills.-Bilingual (English and Spanish).YOU QUALIFY WITH:-One year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports-Relevant academic credits may be applied toward experience qualifications for this position.YOU GAIN:- A Family Friendly Certified Workplace.- Competitive salary: $2,694.33/month- Defined Retirement Benefit Plan- Optional 401(k) and 457 accounts- Medical Insurance- Paid time off, including time for vacation, sick and family care leave- Additional benefits for active employees can be found atPLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.VETERANS:Use your military skills to qualify for this position or other jobs Go to[your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:HOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and apply online at[

Created: 2026-01-22