Sales Representative

Home (u00bbJob Details Sales Representative Operations ( Location United States Of America Language English Apply Now ( Summary The Sales Development Representative is responsible for demonstrating the value and benefits of our clientu2019s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.(Military veterans are encouraged to apply.) Description A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns u201c Worldu2019s Best Workplaces ,u201d u201c Best Company Culture ,u201d and u201c Best Companies for Career Growth u201dawards every year? Then a/an Sales Development Representative position at Concentrix is just the right place for you As a/an Sales Development Representative, youu2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each otheru2019s success and well-being, proudly united as u201cgame-changers.u201d Together, we help the worldu2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, weu2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop u201cfriends for lifeu201d at the same time. Weu2019ll give you all the training, technologies, and continuing support youu2019ll need to succeed. Plus, at Concentrix, thereu2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within Thatu2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youu2019ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a/an Sales Development Representative, you will: + Call potential clients and develop leads for our sales closing teams. + Manage a high volume of cold and warm customer engagements via phone with a focus on meeting customer needs. + Provide accurate weekly, monthly, and quarterly sales forecasts. + Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements. + Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage. + Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date. + Find opportunities to upsell our client's product and always deliver expert customer experiences. + Deliver expert customer experiencesu2026with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include: + Ability to commute to and work in our Nashville, TN office. + 1+ years' experience working in a sales or customer service capcity, preferably in a corporate office setting. + Experience using an auto-dialer, and willing to be on the phone 70% of your work day. + Prior success in achieving personal and team sales quota/goals. + Experience in high-volume calling and learning new technologies. + Having a coachable and adaptable attitude with excellent knowledge of MS Office programs. + Experience working with or similar CRM. + An aptitude to cross-utilize many different software systems and use them effectively on a daily basis. + Must reside in the United States and have a valid U.S. address for residence + Proficiency in fast-paced multi-tasking + Eagerness to learn new technologies + Must reside in the United States and have a valid U.S. address for residence WHATu2019S IN IT FOR YOU One of our companyu2019s Culture Beliefs says, u201cWe champion our people.u201d Thatu2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And weu2019ll invest in YOU to aid in your career path and in your personal development. In this role, youu2019ll also be provided with: + The base salary range for this position is $16.35 - $18.56/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. + DailyPay enrollment option to access pay

Created: 2026-01-22