Workers’ Compensation Claims Adjuster II - Dedicated ...

Workers’ Compensation Claim Reresentative IILocation: Phoenix, AZSchedule: Monday-FridayHybrid: 1 in-office day per week (plus occasional meetings/trainings as needed)Compensation: $70,000-$80,000 annuallyBuild Your Career With Purpose at CCMSIAt Cannon Cochran Management Services, Inc. (CCMSI), we’re more than a claims administrator—we’re a team of employee-owners dedicated to delivering what matters most to our clients. Certified as a Great Place to Work®, CCMSI offers a supportive environment with manageable caseloads, career growth opportunities, and long-term stability. Our employee-owned model means your success is our success.Job SummaryWe are seeking an experienced Workers’ Compensation Claim Representative II to join our Phoenix, AZ team. This position supports a single, dedicated client account and handles Arizona jurisdiction only, offering a focused, predictable, and well-supported environment ideal for seasoned adjusters.This role is responsible for investigating, evaluating, and resolving workers’ compensation claims while delivering exceptional client service rooted in CCMSI’s core values.The position begins with in-office training, transitioning to a true hybrid schedule of one day in office per week, with additional onsite days only for required meetings or training.Please note: This is a claims adjuster position responsible for investigating, evaluating, and resolving insurance claims. It is not an HR, risk management, or employer-side role.When we hire adjusters, we look for professionals who take ownership of their work, navigate complex claims with confidence, and deliver exceptional service with integrity. In this role, you’ll manage your files independently while benefiting from strong support, a single dedicated client, and Arizona‑only jurisdiction.What You’ll DoInvestigate and adjust workers’ compensation claims in accordance with CCMSI’s standards and Arizona jurisdiction requirements.Review medical, legal, and vendor invoices for accuracy and appropriateness; negotiate discrepancies as needed.Authorize and issue claim payments within settlement authority.Negotiate settlements with claimants and attorneys based on case facts and client authorization.Select, partner with, and oversee defense counsel.Identify, monitor, and pursue subrogation opportunities.Prepare accurate documentation, reserve recommendations, and reporting for internal and external stakeholders.Support excess reporting requirements as needed.Deliver high-quality service aligned with CCMSI’s client commitments and culture.What You’ll BringRequired:Arizona Adjuster License (or ability to obtain within 60 days; employment contingent upon licensure).Arizona ICA Adjuster Authorization.5-10 years of workers’ compensation claims experience, or equivalent education and skill level.Strong organizational skills and the ability to manage a high-volume desk.Excellent written and verbal communication skills.Dependable, service-minded, and committed to integrity and client-focused work.Nice to Have:Municipality account experience.Previous TPA experience helpful.Medical background (terminology, billing/coding, or coverage understanding).AIC designation and/or Bachelor’s degree.Bilingual in English and Spanish helpful but not required.How We Measure SuccessEffective benefit and medical management.Timely diary and document/bill queue handling.Client satisfaction and responsiveness.Consistent demonstration of integrity and service-minded work.What We Offer4 weeks PTO + 10 paid holidays in your first yearMedical, Dental, Vision, Life, and Disability Insurance401(k) and Employee Stock Ownership Plan (ESOP)Internal training and career advancement opportunitiesA supportive and team-focused work environmentCompensation & ComplianceThe posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.Our Core ValuesAt CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:Act with integrityDeliver service with passion and accountabilityEmbrace collaboration and changeSeek better ways to serveBuild up others through respect, trust, and communicationLead by example—no matter their titleWe don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.Ready to build your career with purpose? Apply today!#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers#WorkersCompensation #InsuranceJobs #ClaimsAdjuster #HybridJobs#PhoenixJobs #MunicipalityClaims #NowHiring #AdjusterLife #IND123 #LI-Hybrid

Created: 2026-01-23