Network Engineer- Tier 3- Intelligence Community

Job Title: Network Engineer- Tier 3- Intelligence Community Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity: The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local area networks (LANs) and unified communication (UC) services. Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clientsu2019 LANs, CAN and Unified Communication services. Become a part of our great team and make a difference. Responsibilities: As a Tier 3 Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and preform platform upgrades. You are expected as one of the leaders on the Network team members to coordinate ticket acceptance and resolutions. You will development of technical resolution reports for critical outages in the Network. What will you do: + Perform System patching and IAVA patches to network routers and switches. + Perform IOS and Software upgrades + Create/review and publish in KM system Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to our services. + Monitor network performance, track usage and develop capacity planning reports. + Develop and maintain IP Address allocations tables. + Makes recommendations that enhance operational efficiencies for network monitoring, management, and overall operations. + Uses experience and knowledge articles to understand/implement potential workarounds. + Updates knowledge articles and handles

Created: 2026-01-23