Customer Experience Associate I, San Antonio

Customer Service Representative - Onsite in San Antonio, TXAre you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $15/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day.What We Offer:Full-Time Employment:Reliable schedule and petitive Pay:Earn $15/hr with shift differentials$1.10 extra per hour for shifts between 6 PM-6 AM, and/or $1.00 extra per hour on weekends.Paid Training and Overtime:Get the training you need to excel and take advantage of overtime centive Plan:Potential to earn up to an additional $350 per month after training by meeting performance metrics.Career Growth:Opportunities to advance your career in a supportive, innovative environment.Full Benefits:Comprehensive benefit options and a great work environment that values your success.What You'll Do:Efficiently manage a high volume of inbound calls in a fast-paced environment.Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.Assist cardholders with inquiries regarding transactions and account statuses.Listen actively to understand customer needs and offer clear, accurate information.Process transactions efficiently via web-based applications and handle research requests with precision.Maintain in-depth knowledge of company and client programs, policies, and municate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.Support team operations during peak times or absences to help maintain seamless service.What We're Looking For:An effective communicator who can clearly explain complex information.A dedicated professional with a strong work ethic and problem-solving skills.A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.Ready to commit to 100% attendance during our three-to-five-week paid training period.Requirements:[[]{style=

Created: 2026-01-23